Business Representative
4 weeks ago
- Diploma / Certificate or equivalent (NQF 5).
- Up to 3 years as a Business Representative or similar role within the Manufacturing environment.
- Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems).
1. Sales and Business Administration:
- Canvassing and opening of new customer accounts based on their viability as future customers.
- Monitor monthly sales per customer using the Sales Management process.
- Daily extrapolation of sales information from the SAP system to assess actual units against target units and implement a plan of action if necessary.
- Introduce new marketing and promotion ideas and assist the customer in aligning its strategy with that of the Company (Marketing Strategy).
- Assist with the credit application process.
- Co-responsible with debtors for effective, timeous collection of outstanding debtors monies.
- Liaise with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
- Monitor buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
- Monitor stock rotations and replenish with new stock in need.
- Assist the customer in managing their own stock levels and mix.
- Reports risks or areas of concern to management within own operating area.
- Cost and expenditure monitored waste minimized.
- Maintains effective working relationships with employees and customers to render highest quality of services.
- Ensure daily and weekly discussions take place with CIC and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved.
- Provide regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.
- Provide the customer with stands, POS material, claims and rotation procedure training.
- Update customer database by providing new information regarding new customers and / or updating existing information.
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