Senior Business Analyst â BSS
3 weeks ago
Required Qualifications & Experience:Bachelors degree in Business, Computer Science, Information Systems, or related field (Masters preferred).7+ years of business analysis experience, with at least 3 years in telecom or consumer services leveraging BSS platforms.Proven experience working on consumer-facing platforms integrated with BSS systems (e.g., self-care apps, e-commerce, online billing).Solid understanding of telecom or subscription-based service models, particularly customer acquisition, onboarding, usage, billing, and retention.Expertise in requirements elicitation, process modeling (BPMN/UML), and stakeholder management.Familiarity with agile frameworks (Scrum, SAFe) and tools such as JIRA, Confluence, Visio, and Figma.Ability to communicate complex technical concepts in a clear and consumer-focused manner.Preferred Skills & Knowledge:Experience with platforms such as Amdocs, Netcracker, Oracle BRM, Ericsson BSS, or similar.Knowledge of customer journey mapping, digital user behavior analysis, and CX optimization.Understanding of APIs, data integration, and middleware systems that enable BSS and front-end connectivity.Telecom industry knowledge and familiarity with TM Forum frameworks (eTOM, SID) are a plus.Exposure to data privacy and compliance regulations affecting consumer data (e.g., GDPR, POPIA).
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Senior Business Analyst â BSS
3 weeks ago
Johannesburg, South Africa A 1L Realization (Pty) Ltd Full timeRequired Qualifications & Experience: Bachelors degree in Business, Computer Science, Information Systems, or related field (Masters preferred). 7+ years of business analysis experience , with at least 3 years in telecom or consumer services leveraging BSS platforms . Proven experience working on consumer-facing platforms integrated with BSS systems (e.g.,...
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Senior Business Analyst â BSS
3 weeks ago
Johannesburg, South Africa A 1L Realization (Pty) Ltd Full timeRequired Qualifications & Experience:Bachelors degree in Computer Science, Information Systems, Business, or related field (Masters preferred).7+ years of Business Analysis experience, with at least 3 years in telecom BSS domains (billing, CRM, mediation, product catalog, order management, etc.).Experience working on enterprise-scale IT transformation...
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Senior Business Analyst â BSS
3 weeks ago
Johannesburg, South Africa A 1L Realization (Pty) Ltd Full timeRequired Qualifications & Experience: Bachelors degree in Computer Science, Information Systems, Business, or related field (Masters preferred). 7+ years of Business Analysis experience , with at least 3 years in telecom BSS domains (billing, CRM, mediation, product catalog, order management, etc.). Experience working on enterprise-scale IT transformation...
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Senior Business Process Analyst
1 day ago
Johannesburg Metropolitan Area, South Africa Deloitte Full time R600 000 - R1 200 000 per yearDeloitte is currently looking for a Business Analyst / Process Engineer to join a possible client engagement. The successful candidate must have BSS experience.Please note this is acontract role- duration of the contract will be confirmed, however there is a long term view for the capability.Engagement Scope:BSS Experience - NOT negotiableBusiness...
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Senior Manager: Bss Projects Du
2 weeks ago
Johannesburg, South Africa b2b staffing solution Full time**JOB DESCRIPTION** **Position Name** **Senior Manager: BSS Projects** **DU** **Reports to** **Executive: Business Support Systems** **Business Unit** **Business Support Systems** **Group** **Information Technology** Our client have an exciting opotunity for a Senior Manager: BSS Projects!!! **Purpose of the Job**: Overall management and...
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Senior Business Analyst
1 week ago
Johannesburg, South Africa IOCO Full timeWe're seeking a Senior Business Analyst to join our team! If you're a mastermind at analysing data, identifying trends, and creating solutions, then we need you! Apply now and let's fight the forces of business chaos together! What you’ll do: Consult to various clients, and their stakeholders, to understand their value chain, structure, functions, and...
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Senior Agile Delivery Lead – Telecom BSS Programs
13 hours ago
Johannesburg, South Africa A 1 L Full timeA telecommunications company in Johannesburg is looking for a dynamic Agile Delivery Lead for a 6 to 12-month contract. You will drive the execution of a high-impact BSS Data Migration program, orchestrating cross-functional delivery squads and managing dependencies. Candidates should have a strong background in agile methodologies, BSS project delivery, and...
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Senior Business Analyst
1 week ago
Johannesburg, South Africa Golden Rule Full timeWe are seeking a skilled Business Analyst deliver a clear and actionable Business Requirement Specification (BRS) and supporting documentation for IT3 tax reporting from CL-STRUCT into Axiom. The role requires hands-on engagement with Tax, Finance, and Technology stakeholders to elicit requirements, map data flows, and define the integration approach that...
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Senior Business Analyst
1 week ago
Johannesburg, South Africa IOCO Full timeWe're seeking a Senior Business Analyst to join our team! If you're a mastermind at analysing data, identifying trends, and creating solutions, then we need you! Apply now and let's fight the forces of business chaos together!What you’ll do:Consult to various clients, and their stakeholders, to understand their value chain, structure, functions, and...
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Senior Telecom BSS Architect
12 hours ago
Johannesburg, South Africa Huawei Africa Ltd Full timeA leading telecommunications company is seeking a professional in Johannesburg to manage client requirements and produce functional specifications. The ideal candidate will have a Bachelor's degree in IT, over 3 years of experience in the telecommunications sector, and be proficient in AMDOCS BSS and TIBCO integration platforms. Strong interpersonal skills...