Underwriting Manager

5 days ago

Johannesburg, South Africa The Legends Agency Full time

Underwriting Manager / Team LeaderLead a high-performing underwriting team and drive portfolio excellenceJohannesburg or Durban | R30 000 - R35 000About Our ClientOur client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist lines, with a strong emphasis on compliance, service quality, and sustainable growth. Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.The Role: Underwriting Manager / Team LeaderIn this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards. Acting as the go-to point for escalations and complex risks, youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.Key Responsibilities3-5 years of experience in a management or underwriting leadership roleLead, mentor, and manage a team of underwriters to achieve operational targetsOversee underwriting for personal, commercial, body corporate, and specialist liability coverImplement and maintain underwriting policies, procedures, and service standardsEnsure compliance with FAIS, FSCA, and Treating Customers Fairly requirementsHandle escalations, complex risks, and provide decision-making supportMonitor portfolio performance, identify trends, and present management reportsDrive efficiency through process improvements and system optimisationContribute to product development and enhancement to meet evolving client needsAbout YouNQF4 qualification (150 credits) essentialRE5 certification essentialUp-to-date CPD essential3-5 years experience in an underwriting management or team leader role (advantageous)Strong technical knowledge across personal, commercial, and liability coverExcellent leadership, mentoring, and people management skillsAnalytical mindset with a proactive approach to risk and process improvementStrong communication and relationship management skills with brokers, clients, and insurers

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