Specialty Restaurant Sommelier

Found in: Talent ZA 2A C2 - 2 weeks ago

Cape Town, South Africa MSC Cruises Full time
Key Responsibilities
  • Provides outstanding wine service in all restaurants, assists in the creation of wine menus.
  • Pair wines with food: recommends wines that will complement the different styles of cuisine and different methods of food preparation.
  • Increases wine sales by demonstrating personal attention, applying appropriate selling techniques and focusing on customer needs.
  • Reports any complaints about wine service to the Maître DHôtel, ensuring fast and courteous response to guests.
  • Provides wine knowledge training to dining service and bar colleagues on a regular basis.
  • Oversees the inventory of wine and produces reports.

Job-Requirements: skills, competencies, experience
  • Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French).
  • High School certificate.
  • Sommelier certificate.
  • At least 1 year experience as Sommelier in 4/5 star restaurant, hotel or resort.
  • Excellent knowledge of fine wines and premium beverages.
  • Excellent communication and interpersonal skills.
  • Passion for hospitality and customer service driven.
  • Computer literacy.
  • Cruise industry experience is an advantage.
  • STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility).
  • A recognised medical certification is required before starting to work on board.

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