Head of Customer Solutions

7 days ago


Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

Job Description

Managing the Systems and Implementations team in achieving the stated objectives related to the implementation

Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures

Evaluate and configure all client-specific systems requirements for local service delivery

Ensure integration of group systems and technology into the organization's solutions landscape

Work with the New Business Development team to ensure all new implementations are scheduled and delivered on time

Ensure all data preparation, validation and transfer process required are in place and delivered on time

Support the New Business and Program Management teams in providing accurate and achievable financial estimates of client implementations in order to recover costs

Qualifications & Skills

Degree: Project Management qualification

Minimum 10 years' experience in Project Management

Minimum 5 – 8 years' experience with systems implementation

Minimum 2 years' experience managing a team of Project or Implementation Managers

Minimum 2 years' experience implementing and configuring Online Booking Tools

Minimum 5 complete customer implementations

Minimum 5-8 years' experience managing customers in a travel management environment

Knowledge of Operational Reporting

Knowledge of Business Analysis

Knowledge of client Pricing and Budgeting processes

Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.



  • Johannesburg, Gauteng, South Africa Sapics Full time

    Head of Commercial Solutions - BD & Sales A leading Global Logistics Solutions Provider is looking for a Head of Commercial Solutions to be based at their offices in Johannesburg. The successful incumbent will be responsible for defining the Southern Africa capability business development and sales strategy along with a focused set of priorities. They will...


  • Johannesburg, Gauteng, South Africa Sapics Full time

    Head of Commercial Solutions - BD & SalesA leading Global Logistics Solutions Provider is looking for a Head of Commercial Solutions to be based at their offices in Johannesburg. The successful incumbent will be responsible for defining the Southern Africa capability business development and sales strategy along with a focused set of priorities. They will be...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Head of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Head of Customer SupportAbout the Role:We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Head of Customer SupportAbout the Role:We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a...

  • Head of Sales

    3 days ago


    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Head of Sales - Solar Solutions (JB5059)Johannesburg, GautengR50 000 - R100 000 CTC per month based on experiencePermanentOur client, a leading distributor of renewable energy solutions, who has established strong partnerships with renowned brands, is seeking a head of sales to join their team.They would be responsible for driving the sales strategy and...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Role SummaryThe Head of IT Enablement will lead the development and implementation of strategies to enhance IT capabilities across the portfolio. This will involve collaborating with cross-functional teams to deliver business outcomes and ensuring that IT solutions align with business needs. The successful candidate will have a strong understanding of IT and...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Head of Technical OperationsWe are seeking an experienced Head of Technical Operations to lead the technical operations function at Standard Bank of South Africa Limited.Key Responsibilities:Develop and implement a strategic plan for technical operationsCollaborate with Country and Group execution teams to navigate and consume technology...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    A well known leader in pathology laboratories is on the lookout for an experienced, results driven, creative and ethical candidate to join them as Head of Customer Support.Qualifications:MatricMBA10 - 15 years' work experience within healthcare / medical insurance / medical technology industryNo less than 2 years' experience working as a Supervisor /...

  • Head of Sales

    2 weeks ago


    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Head of Sales - Solar Solutions (JB5059)Johannesburg, Gauteng R50 000 - R100 000 CTC per month based on experience Permanent Our client, a leading distributor of renewable energy solutions, who has established strong partnerships with renowned brands, is seeking a head of sales to join their team. They would be responsible for driving the sales strategy...


  • Johannesburg, Gauteng, South Africa mPHATEK Systems Full time

    The head of mobile security solutions is responsible for leading and implementing security strategies for mobile applications and devices across the organization. This role ensures the security of mobile applications, platforms, and infrastructure through the implementation of security controls, conducting assessments, and working closely with mobile...

  • Head of Sales

    4 weeks ago


    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Head of Sales - Solar Solutions (JB5059)Johannesburg, Gauteng R50 000 - R100 000 CTC per month based on experience PermanentOur client, a leading distributor of renewable energy solutions, who has established strong partnerships with renowned brands, is seeking a head of sales to join their team. They would be responsible for driving the sales strategy...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Head, Business Solutions and Recoveries, Business Banking SegmentJob OverviewBusiness Segment: Business & Commercial BankingLocation: ZA, undefined, Johannesburg, Baker Street 30To lead and drive robust end-to-end Business Solutions and Recoveries (BS&R) services for distressed credit management within a dedicated sector and segment within South Africa. To...

  • Head of Business

    2 weeks ago


    Johannesburg, Gauteng, South Africa Robert Walters Full time

    Job title : Head of BusinessJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries An internationally renowned and highly esteemed bank is seeking a seasoned banking professional to join their executive team as the Head of Business. In this influential role within a dynamic, global commercial...


  • Johannesburg, Gauteng, South Africa Africonology Solutions Full time

    About the RoleWe are seeking a highly skilled Salesforce Solutions Analyst to join our team at Africonology Solutions. As a key member of our organization, you will play a vital role in analyzing business requirements and designing solutions using the Salesforce platform.Your primary responsibility will be to configure and customize Salesforce applications...


  • Johannesburg, Gauteng, South Africa Letshalo HR Services Full time

    Key Responsibilities include but not limited to the following:Strategy and Planning:Develop, implement and manage the strategy for enterprise solutions.Ensure the strategy aligns with the ICT strategy and overall business strategy.Stay abreast of the latest trends and technologies in the enterprise solutions landscape.Team Leadership:Lead and mentor a team...


  • Johannesburg, Gauteng, South Africa Digital Solutions Group Full time

    Job DescriptionWe are seeking a results-driven Cybersecurity Solutions Expert to drive revenue growth by selling cybersecurity products and services to new and existing customers. The ideal candidate will have a strong understanding of cybersecurity solutions and experience working with vendors, distributors, and channel partners.About the RoleThe successful...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Job OverviewWe are seeking a highly skilled Head of Digital Integration to join our team at Standard Bank of South Africa Limited. As a key member of our organization, you will be responsible for delivering technology plans that integrate Group Technology capabilities with Country technology teams.Key Responsibilities:Define and implement a toolbox of...


  • Johannesburg, Gauteng, South Africa Objective Personnel Full time

    Job Details:We are seeking a skilled Customer Support and Solutions Expert to join our team at Objective Personnel. As a key member of our team, you will be responsible for providing technical support to customers through various channels, including WhatsApp and online orders.About the Role:As a Repair and Installation Professional, you will be responsible...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Business Segment: Corporate & Investment BankingLocation: ZA, GP, Johannesburg, Baker Street 30Partner with the Head of Channel to define and deliver market-leading Interactive channels across Africa Regions and South Africa for Transaction Banking. The role includes creating a consolidated strategy and distribution plan focused on digitization and...