IT Network Specialist
1 day ago
AREA: Jet Park, East Rand, Gauteng
INDUSTRY: Freight and Logistics
Salary / CTC: R 35 000 (depending on current earnings, qualifications and experience)
Report to: Finance / Operations Manager
Type: Permanent
Key Responsibilities:
Network & Infrastructure Management:
- Design, implement, and maintain the company's LAN, WAN, and wireless networks.
- Monitor network performance, troubleshoot connectivity issues, and optimise network efficiency.
- Ensure firewall, security, and VPN configurations are maintained and updated.
- Manage and maintain switches, routers, and access points.
- Implement data backup and disaster recovery procedures.
Technical & Desktop Support:
- Provide first and second-line technical support to staff on hardware, software, and network-related issues.
- Troubleshoot and resolve system failures, software glitches, and network interruptions.
- Install, configure, and maintain operating systems and business-critical applications.
- Manage user access, permissions, and security settings in Active Directory and other enterprise systems.
- Ensure all IT systems, including ERP and logistics software, function optimally.
- Implement security measures to protect company data from cyber threats.
- Perform regular software updates, patches, and system maintenance.
- Ensure compliance with IT policies, industry regulations, and data protection laws.
Additional Responsibilities:
- Assist in IT procurement, evaluating new technologies and hardware/software solutions.
- Train staff on IT best practices, cybersecurity awareness, and troubleshooting common issues.
- Collaborate with external vendors and service providers for system upgrades and maintenance.
- Document IT processes, configurations, and troubleshooting procedures.
- Support remote work configurations and mobile device management.
Required Skills & Experience:
- Education: Degree/Diploma in IT, Computer Science, or related field.
- Experience: Minimum 3-5 years in IT network and systems administration, preferably in a logistics or freight environment.
Technical Skills:
- Strong knowledge of networking (TCP/IP, DNS, DHCP, VPN, VLAN).
- Experience with Windows Server, Active Directory, and Office 365 administration.
- Familiarity with cloud technologies (Azure, AWS) and virtualisation (VMware, Hyper-V).
- Knowledge of firewall and cybersecurity best practices.
- ERP and logistics software experience (advantageous).
Soft Skills:
- Strong problem-solving and analytical abilities.
- Ability to work under pressure in a fast-paced logistics environment.
- Excellent communication and interpersonal skills.
- Self-motivated and able to work independently.
Work Environment:
- Office-based with occasional on-site troubleshooting.
- May require after-hours support for critical system issues.
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