Senior Business Analyst
2 weeks ago
You will manage key product and project elements including team prioritization, business models, specifications, budgets, financial models, progress tracking, and resource management. The role is similar to that of a Product Manager and involves overseeing a multi-disciplinary team.
Team Function:
- Business analysis across the division (hardware, apps, back-end, and Salesforce CRM for the call center).
- Business intelligence and data analysis for various departments including call center, marketing, and customer delight.
- Logistics, supply chain, and order fulfillment for international markets.
Minimum Education (Essential):
- BEng (Industrial / Chemical)
- BCom (Information Systems / IT)
- BSc (Computer Science / Informatics)
Minimum Education (Desirable):
- BEng Hons (Industrial / Chemical)
- BCom Hons (Information Systems / IT)
- BSc Hons (Computer Science / Informatics)
Minimum Experience (Required):
- 5+ years of experience in Business Analysis, ideally in the IT, software, or medical device industry (experience with SaaS/PaaS is a plus).
- Experience in developing project, product, and system specifications.
- Experience in requirement gathering, documentation, and project management.
- Knowledge of the software development lifecycle.
- Strong stakeholder management experience.
- Experience in mentoring and workshop facilitation.
Key Skills and Knowledge (Essential):
- Advanced proficiency in MS Office (especially Excel) and Google Sheets.
- Familiarity with Google Business Suite.
- Experience in solution design and documentation.
- Ability to design specifications to a functional level.
- Expertise in business process design and business intelligence.
- Knowledge of Big Data and project management methodologies.
- Familiarity with BPMN 2.0, UML, and API concepts.
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