Senior Operations Manager Swaziland

2 weeks ago

south africa Fidelity Services Group Full time
Senior Operations Manager - Eswatini / Swaziland

Purpose of the role:
Reporting to the General Manager, the overall purpose of this position is to manage several operations covering the following key areas: client liaison, HR/IR matters, fleet management, expenses control, investigations, and ensuring the posting of Security officers. All site security requirements must be adhered to, and the Client's needs must be efficiently and professionally met at all times.

Minimum Requirements:

  • Valid Driver's License with own reliable transport.
  • Experience in the security industry.
  • At least 5 years' experience in the Operational Security Management structure.
  • Working knowledge of the Firearm Act and Firearm competency.
  • Staff management experience.
  • Computer literacy with expert knowledge of the complete Microsoft package.
  • No criminal record or any pending cases.
  • Sound planning, administration, interpersonal communication, and client liaison skills.
  • Strong leadership and organisational skills.
  • Knowledge of ISO 9001:2008 Quality Management and its requirements.

Key Performance Areas:

  • Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered.
  • Managing allocated areas to ensure that contractual requirements are met as stipulated by the client.
  • Ensuring that all Security Officers on the site meet the contractual requirements.
  • Constantly evaluating service levels provided and making recommendations to the Client regarding service improvements.
  • General management and supervision of security staff to ensure required performance is met.
  • Dealing with all required administration matters.
  • Liaising daily with management on various operational issues.
  • Liaising daily with Regional Management on various operational matters.
  • Ensuring that all HR-related queries are dealt with promptly.
  • Formulating disciplinary actions.
  • Ensuring timely submission of employment forms to the Regional Office.
  • Submitting relevant weekly/monthly incident and general reports to Management.
  • Investigating incidents and reporting on them.
  • Must have sound knowledge of the ISO 9001:2008 Management System.

Other personality attributes:

  • Initiative
  • Strong leadership ability
  • Presentable

Core Competencies:

  • Analytical, Critical Thinking & Planning skills
  • Leadership & Self Development
  • Goal Setting & Organizational skills
  • Driving & Managing change
  • Driven for results
  • Interpersonal skills
  • Development of others
  • Teamwork

We reserve the right not to make an appointment to any advertised position.

While preference is given to existing employees, the choice is made purely on merit. Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on the continuous development of our human capital as the key resource to our success.

If you are not contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

#J-18808-Ljbffr

  • Senior Operations Manager

    4 days ago

    south africa Fidelity Services Group Full time

    Senior Operations Manager - Eswatini / Swaziland Purpose of the role: Reporting to the General Manager, the overall purpose of this position is to manage several operations covering the following key areas: client liaison, HR/IR matters, fleet management, expenses control, investigations, and ensuring that all site security requirements are adhered to,...

  • Senior Marketing Operations Manager, Campaigns

    1 week ago

    south africa Iqtalent Full time

    Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products...

  • Senior Expansion Operations Manager

    1 week ago

    south africa Iqtalent Full time

    Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products...

  • Senior Director Product Operations EMEIA

    7 days ago

    south africa Apple Inc. Full time

    Senior Director Product Operations EMEIA Apple is a place where extraordinary people gather to do their best work. At Apple, we craft products and experiences people once couldn't have envisioned, and now can't imagine living without. If you're excited by the idea of making a real impact, a career with Apple might be your ideal job. Just be prepared to...

  • Procurement Operations Senior Analyst

    4 weeks ago

    South Africa Sabenza IT Full time

    A new opportunity for a Procurement Operations Senior Analyst has surfaced within the Energy Industry. Are you ready to embark on a 12 month experiennce that will put your skills to the test? The Content Analyst must ensure that purchasing master data is continuously and quickly updated and made available to requisitioners, as well as looking for...

  • Procurement Operations Senior Analyst

    1 day ago

    South Africa Sabenza IT Full time

    A new opportunity for a Procurement Operations Senior Analyst has surfaced within the Energy Industry. Are you ready to embark on a 12 month experiennce that will put your skills to the test? The Content Analyst must ensure that purchasing master data is continuously and quickly updated and made available to requisitioners, as well as looking for...

  • Senior People Partner

    1 week ago

    south africa Secondments Full time

    Senior Manager: People Partner Corporate Support Be an early applicant Permanent Full Time Published: 1 day ago EE/AA The Senior Manager People Partnering will lead a team of people partners to provide strategic HR operational and transactional support and guidance to the company. The incumbent will ensure a business-intimate employee experience,...

  • General Manager Operations South Africa

    2 weeks ago

    south africa Network International Full time

    General Manager Operations Reference: NWI001739-Nikki-1 My client is in search of a General Manager Operations for their well-established global brand in the mining/engineering arena. They are specifically seeking individuals that can run with multiple projects into Africa as well as internationally. Duties & Responsibilities Role's Purpose: As the...

  • Category Management Senior Manager

    4 weeks ago

    South Africa Sabenza IT Full time

    A new opportunity for a Senior Category Manager has surfaced within the Energy Industry. Are you ready to embark on a 12 month experiennce that will put your skills to the test? Expert Skills: - Category Management Strategy - Contract Management - Procurement Strategy and Planning - Spend analysis - Supplier Analysis & Selection - Supplier Relationship...

  • Category Management Senior Manager

    1 day ago

    South Africa Sabenza IT Full time

    A new opportunity for a Senior Category Manager has surfaced within the Energy Industry. Are you ready to embark on a 12 month experiennce that will put your skills to the test? Expert Skills: - Category Management Strategy - Contract Management - Procurement Strategy and Planning - Spend analysis - Supplier Analysis & Selection - Supplier Relationship...

  • Senior Project Manager

    5 days ago

    south africa Pro Development Group Full time

    Our Client, a Global tech firm, is seeking a Senior Project Manager to join their team in Rosebank (4 days a week onsite) on a contract basis. They offer stability, growth, attractive rates, and a great working environment. Responsibilities: Manage project initiation by developing and ensuring the project charter approval, identifying and engaging...

  • Senior Business Analyst

    1 week ago

    south africa Goldenrule Full time

    Senior Business Analyst GoldenRule is in search of a Senior Business Analyst to join a leading Digital Business Giant. A Senior Business Analyst will play a key role in identifying business needs, analysing processes, and developing solutions to drive organisational success. Business Analysts will collaborate with stakeholders, gather requirements, conduct...

  • Senior Project Manager

    1 week ago

    south africa adaptive & co Full time

    Adaptive & Co. is a leading data, media, and technology consultancy specializing in measurement, analytics, insights, strategy, and marketing activation. Due to the ongoing expansion of our analytics business, Adaptive & Co. seeks an experienced full-time Senior Digital Project Manager to join our Data, Tech & Media project delivery team. As Certified...

  • Senior Product Manager

    1 week ago

    south africa Superside Full time

    Superside is looking for a Senior Product Manager to drive AI-powered workflow automation within our Project Delivery team. You'll lead the development of intelligent solutions that transform project management workflows—automating critical tasks, improving efficiency, and enabling seamless, high-quality project execution at scale. This is a high-impact...

  • Manager, Fsp Operations

    4 weeks ago

    South Africa Parexel Full time

    Parexel FSP are currently looking for an experienced Manager to join our expanding team in South Africa, this is a critical role which will allow us to continue building on our strong year on year growth whilst providing the best service to our clients. Everything we do has the potential to impact patient lives, and our Manager, Clinical Operations (COM)...

  • Manager, Fsp Operations

    56 minutes ago

    South Africa Parexel Full time

    Parexel FSP are currently looking for an experienced Manager to join our expanding team in South Africa, this is a critical role which will allow us to continue building on our strong year on year growth whilst providing the best service to our clients. Everything we do has the potential to impact patient lives, and our Manager, Clinical Operations (COM)...

  • Operations Manager

    4 weeks ago

    South Africa Paradeco Consulting Full time

    Experience and skills Must understand parts and parts manuals and ability to find parts in them Must be hands on and well organized with solid communication skills Must have experience in Supervisory Capacity Managing busy stores Experience in store layout and controls around fast-moving vs slow moving stock Understanding of inventory,...

  • Senior Marketing Manager

    2 weeks ago

    south africa Spectrum Search Full time

    We are hiring a Senior Marketing Manager to drive strategic marketing initiatives within the Web3 and blockchain space. This role is ideal for someone with a strong background in digital marketing, community engagement, and content strategy, specifically within decentralized technologies. Working for a leading Blockchain / Web3 company that provides a...

  • Senior Manager

    5 days ago

    south africa MTN Full time

    Job title: Senior Manager - Digital Communications Job Location: Gauteng, Roodepoort Deadline: April 03, 2025 Responsibilities The Senior Manager: Digital Communications will be accountable to achieve the following objectives: Drive the development and implementation of a robust digital communications strategy that aligns with the Group's...

  • Senior Management Consultant

    1 week ago

    south africa Parkeryacht Full time

    A company is looking for a Senior Management Consultant (Remote). Key Responsibilities: Provide subject matter expertise in strategic planning, organizational change management, and process documentationAssess and develop plans for transition management and major initiativesFacilitate discussions with clients to identify areas for improvement and support...