Store Supervisor Miladys N1 City

5 days ago

Cape Town, Western Cape, South Africa Mr Price Group Full time
Job title : Store Supervisor Miladys N1 CityJob Location : Western Cape, Cape TownDeadline : April 24, 2025Quick Recommended Links
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Job Description

  • Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded. 

Responsibilities
Sales & Customer Experience Management:

  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.               

Team Management:

  •  Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

Stock Management:

  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:

  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Qualifications

  • Grade 12
  • 1-2 Years' experience in retail (supervisory experience advantageous).
  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Business understanding of retail trade, brand, customer & product.
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