Associate Technical Consultant

2 days ago

Cape Town, South Africa The Legends Agency Full time

Associate Technical ConsultantJoin a growing automation specialist supporting digital transformation across EMEA.Remote | R20 000 - R30 000 per monthAbout Our ClientA specialist provider of intelligent document transformation and smart automation solutions, partnering with leading technology vendors to streamline workflows, improve data quality, and drive efficiency. With continued growth across the EMEA region, the team offers a collaborative, expert-driven environment where innovation is valued.The Role: Associate Technical ConsultantThis role supports the delivery and optimisation of document and process automation solutions across enterprise customers. Working closely with senior consultants and project managers, you'll play a key part in implementation, configuration, and ongoing technical support. It's a hands-on role, ideal for someone looking to grow into senior consultancy or architecture.Key ResponsibilitiesMinimum 3 years experience implementing and supporting enterprise software solutionsAssist with implementation and configuration of document and process automation platformsProvide post-implementation support and continuous solution improvementTroubleshoot and resolve technical issues, escalating when necessaryCollaborate on solution design, integration requirements, and project documentationParticipate in client workshops, training, and knowledge transferContribute to delivery methodology and best practicesSupport pre-sales activities with demos or technical input when requiredAbout You3+ years experience with enterprise software delivery (automation, workflow, or ECM environments preferred)Certified in one or more of the following:Tungsten (Kofax) TotalAgilityTungsten (Kofax) CaptureTungsten (Kofax) TransformationTungsten (Kofax) Communications ManagerDocuWareStrong troubleshooting and analytical skillsExcellent communication and customer relationship-building skillsAble to manage multiple priorities in a dynamic project environmentMultilingual capabilities (Dutch, English, German) advantageousFamiliarity with APIs, system integration, or cloud/hybrid environments is a plusWillingness to travel for occasional onsite customer engagements

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