Events Logistics Coordinator
3 weeks ago
Key Responsibilities & Performance Areas 1. Event Marketing & Relationship Management (20%)
- Identify and contact potential new events and clients.
- Maintain an up-to-date marketing and events database, with monthly reporting to management.
- Coordinate the planning and visibility of events using visual management tools.
- Build and maintain strong relationships with event stakeholders, clients, and service providers.
- Maintain accurate and timely communication with clients, colleagues, and service providers (via SMS, WhatsApp, or email).
- Handle client inquiries by collecting contact information first and confirming accuracy with the client.
- Accurately process and pass on event bookings and client information to the logistics team.
- Ensure all parties are aligned on event logistics through proper checklists.
- Monitor event inventory levels and ensure adequacy before each event.
- Upload and verify client information to ensure accurate processing by the Finance Office.
- Prepare and process quotes as per company policyaccurate, timely, and complete.
- Ensure all documentation (liaising records, inspections, reports) is up to date and accurately maintained.
- Handle pre- and post-event inspections and ensure compliance with standards.
- Prepare and submit accurate event reports as required.
- Plan and manage all logistical aspects of event routes and transport between depots.
- Communicate clearly and regularly with depot managers and the event team to ensure optimal operations.
- Handle ad hoc event challenges quickly and effectively, balancing client satisfaction with cost efficiency.
- Monitor stock levels, allocation, and movement to ensure availability where needed.
- Lead and coordinate operational staff during event execution to ensure work is performed according to standard.
- Ensure all event equipment and inventory meet company standards before and after events.
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Proficiency in planning tools and basic inventory management
- Ability to work under pressure and solve problems efficiently
- Client-focused mindset with a high standard of service delivery
- National Diploma in Logistics, Events Management, Business Administration, or related field.
- 23 years of experience in logistics, event coordination, or a similar role.
- Strong computer literacy (Excel, Word, email platforms).
- Knowledge of Visual Management Tools and SOPs is advantageous.
- Valid drivers license.
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