Senior Network Engineer

2 weeks ago

Cape Town, Western Cape, South Africa Faircape Group Full time
Job title : Senior Network EngineerJob Location : Western Cape, Cape TownDeadline : March 27, 2025Quick Recommended Links
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Duties will include but are not limited to the following:

  • Administer and monitor network infrastructure, ensuring optimal performance and reliability.
  • Proactively monitor and troubleshoot all systems, escalating issues to relevant departments when necessary.
  • Identify, plan, and implement network changes and upgrades to improve efficiency and performance.
  • Configuring/planning networks at new sites.
  • Routing and Switching: Proficient with routing protocols and switching technologies.
  • Perform ongoing maintenance of systems and networks, supporting both commercial and residential clients within the group.
  • Manage and execute scheduled changes, ensuring minimal disruption to operations.
  • Assist in overseeing and establishing timelines for major IT projects, including system updates, upgrades, migrations, and planned outages.
  • Identify and prioritise key infrastructure growth areas that align with the business unit's objectives.
  • Collaborate with the team to develop innovative strategies for expanding the customer base footprint.
  • Work closely with other business units to understand and meet IT requirements for various projects.
  • Oversee GSuite administration and ensure seamless integration with other systems.
  • Manage software backup processes, ensuring all backups are regularly tested and function optimally.
  • Administer the VOIP platform, maintaining clear and reliable communication channels.
  • Ensure the overall health of the network by regularly monitoring and addressing any issues.
  • Maintain accurate and up-to-date network documentation for reference and compliance purposes.
  • Recommend technical solutions with clear completion timelines to meet project and operational needs,
  • Ensure that the network remains current and up to date thereby  giving our users the best possible connection experience 

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or related fields.  A master's degree would be advantageous
  • Networking certification in Mikrotik advantageous

Experience and knowledge

  • Proven experience in IT technologies
  • Experience with ISP or telecommunications
  • Experience with brands such as Juniper, Mikrotik, Cisco, Dell, HP, Ubiquiti
  • Layer 2 protocols such as Vlans and including QinQ  and STP
  • IPv4 and IPv6 addressing and subnetting
  • Routing protocols, e.g. OSPF
  • VPN's with non-traditional use , e.g. EOIP / PPTP etc.
  • Technical IT based experience (Analog Phones, OS's such as ChromeOS and MacOS , fundamental understanding of computer operations, VoIP, WIFI etc)

Skills and attributes

  • Network Design and Architecture: Expertise in designing, implementing, and managing both local area networks (LANs) and wide area networks (WANs).
  • Network Security: Knowledge of firewalls, VPNs, intrusion detection systems (IDS), and intrusion prevention systems (IPS).
  • Cloud Networking: Skills in cloud services integration, including knowledge of cloud platforms such as Google Cloud.
  • Software-Defined Networking (SDN): Understanding of SDN architectures and related technologies like NFV (Network Functions Virtualization).
  • Troubleshooting Expertise: Ability to diagnose and resolve complex network issues effectively and efficiently.
  • Performance Tuning: Skills in optimising network performance through traffic management and quality of service configurations.
  • Attention to Detail: Precision in network configurations and documentation
  • Team Collaboration: Ability to work collaboratively in a team environment, providing guidance and mentoring to junior engineers.
  • Adaptability: The ability to adapt to new technologies and rapidly changing environments.
  • Innovative Thinking: A mindset geared towards continuous improvement and innovation in network management.
  • Excellent communication skills (verbal and written)
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