Telesales

Vacancy: Telesales & Customer Service Representative – VereenigingLocation: VereenigingStart Date: As soon as possibleA well-established franchise company based in Vereeniging is seeking a dynamic, target-driven, and customer-focused Telesales & Customer Service Representative to join our growing team.Minimum Requirements:Matric (Grade 12) – essential2–3 years proven telesales experience, including cold calling, lead generation, upselling, and follow-up with clients to secure repeat business3–4 years hands-on customer service experience, handling customer queries, resolving complaints, and ensuring high levels of satisfaction across multiple communication platforms (telephone, email, and in-person)Strong background in client relationship management and telephone-based sales supportOwn reliable transport and a valid driver’s licenseExcellent communication and listening skills – well-spoken, clear, and professionalStrong telephone etiquette with a confident, persuasive, and friendly approachBubbly, positive, and service-oriented personalityAbility to work independently, manage time effectively, and collaborate in a team environmentStrong business mindset, attention to detail, and problem-solving skillsKey Responsibilities:Conduct outbound telesales calls to generate leads, promote products, and convert inquiries into salesMaintain daily contact with clients to nurture relationships and identify new sales opportunitiesHandle incoming calls, resolve queries efficiently, and provide exceptional after-sales serviceUpdate and manage customer information in the CRM system, ensuring accurate and up-to-date records of all interactionsWork closely with management to achieve weekly and monthly sales targets and service KPIsFollow up on quotations, invoices, and client feedback to ensure customer satisfaction and retentionCollaborate with internal departments to ensure smooth order processing and deliveryWe Offer:Salary: R10,000 – R11,000 per monthCompetitive and performance-driven salary packageSupportive and friendly team environmentOpportunities for career growth and development within a reputable franchise groupKindly send your detailed CV, Certificates, and ID copy to: