Service Technician- Scientific Instrumentation

2 weeks ago


Johannesburg, Gauteng, South Africa Prostaff Holdings Full time
Minimum requirements for the role:
  • Grade 12 as well as an electrical/mechanical engineering diploma/degree is essential for this role.
  • Previous experience having worked as a Service Technician within scientific/laboratory environment is beneficial.
  • Must have a valid drivers license.
  • Must have excellent verbal and written communication skills.
  • Computer literacy is essential with good working knowledge of Microsoft Packages (Excel, Word, Power Point).
The successful candidate will be responsible for:
  • Ensuring quality technical service provided to all customers, in the quickest possible turnaround time and support the team with customers on-site and in-house repairs, installation, maintenance and operator training.
  • Ensuring that customers are happy with after-sales service and are being kept updated on any repairs or correspondence on a regular basis.
  • Working closely with the sales team and visit customers at various sites with regards to technical trouble shooting and queries on instrumentation.
  • Liaising with customers on an ongoing basis to ensure that all urgent matters are attended to promptly.
  • Ensuring that all services and repairs on equipment is completed efficiently and effectively.
  • Introducing new products or replacement products for all laboratory equipment at customer sites.
  • Installing, commissioning and handling all preventative maintenance of all equipment on-site.
  • Performing fault finding on all equipment at customer sites.
  • Providing customer and staff training on all equipment.
Salary package, including benefits, is highly negotiable depending on experience gained.

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