Vehicle Bodyshop Estimator

7 months ago

East London, South Africa Abantu Staffing Solutions Full time

Overview

A Panel Beating Company is looking for a Vehicle BodyShop Estimator. The candidate will play a crucial role in our long standing commitment to excellence by assessing vehicle damage, preparing accurate repair estimates, and ensuring a smooth repair process. They will work with customers, insurance companies, and other stakeholders to ensure that all necessary repairs are identified, quoted and authorised in a timely and efficient manner. The candidate must have a strong understanding of the collision repair process, outstanding customer service skills, and a desire to go an extra mile to get things done.

Minimum Requirements

  • Be able to conduct comprehensive assessments of vehicle damage and identify all necessary repairs.
  • Provide detailed and accurate estimates for all required repairs, including parts and labour costs.
  • Maintain accurate records of all estimates, repairs, and other relevant information.
  • Provide exceptional customer service throughout the repair process, keeping customers informed and addressing any concerns or issues that may arise.
  • Collaborate with other team members, including technicians, to ensure that repairs are completed to the highest standards.
  • Must have own transport.
  • An advantage if you have used Abuntex & Dr Smash system.
  • The ability to perform well under stressful situations is a necessary requirement for this position.

Key Responsibilities

  • Serve as the main point of contact for the customer throughout the repair process,
  • Build and maintain strong relationships with customers, insurance companies and team members through effective communication,
  • Inspect and assess vehicle damage to determine the necessary repair cost,
  • Evaluate the cost between repair or replace of damaged parts,
  • Maintain customer satisfaction scores according to company standards.

Experience

  • Frontline experience in the motor body repair industry (Estimator)
  • An advantage if you have used Abuntex & Dr Smash system(Essential)
  • Basic understanding of the process authorisations, supplementary and final costing
  • Basic knowledge of the repair and painting process
  • Strong organisational skills, able to multi-task and is self-motivated
  • Ability to work in a fast-paced environment
  • Audatex networking platform
  • Team Management System
  • MS Word, Excel, Outlook
  • Additional requests and follow ups
  • Inventories on vehicles booked in for repairs
  • Quality control on completed vehicles

 

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