Technical Support Specialist

4 weeks ago


Pretoria, South Africa IOCO Full time

Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are dedicated to delivering exceptional customer service and technical support to our clients. We are currently seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist. If you have a passion for technology, excellent problem-solving skills, and a commitment to customer satisfaction, we encourage you to apply.

What you’ll do:

  • Onsite and Remote User Support to Clients.
  • General maintenance to office/boardrooms.
  • VIP User Support.
  • Diagnose Hardware issues.
  • Reload of machines.
  • Network Support.

Your Expertise:

  • 5 + Years practical in-service delivery; desktop support; generalist. Basic Server Support.

Qualifications Required:

  • Grade 12
  • A+, N+
  • MCSA/MCSE / International Equivalent
  • ITIL Foundation

Other information applicable to the opportunity:

  • Permanent Position 
  • Location: Pretoria
  • Work environment: Onsite (open plan office)
  • Physical Demands: Sitting, Bending
  • Travel: Own vehicle is essential, with a valid driver’s license


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