Service Repair Team – Lift/Elevator Industry
2 weeks ago
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Job Description
Position Overview
- The Service Repair Team plays a critical role in ensuring the safety, reliability, and optimal performance of elevators, escalators, and related equipment.
- This role focuses on diagnosing, repairing, and upgrading lift systems while maintaining excellent customer service and adhering to safety standards.
Key Responsibilities
Maintenance and Repairs
- Perform scheduled and unscheduled maintenance on elevators, escalators, and other lift systems.
- Troubleshoot mechanical, electrical, and hydraulic issues to determine root causes.
- Conduct emergency repairs to minimize downtime for clients.
- Install and commission upgrades to existing lift systems for improved efficiency and safety.
- Collaborate with engineering teams to modernize outdated systems according to customer needs and regulatory requirements.
Safety and Compliance
- Adhere to all health and safety regulations, including proper use of tools, personal protective equipment (PPE), and lockout/tagout procedures.
- Conduct safety inspections and ensure that all equipment complies with local codes and standards.
- Complete documentation and reports on repairs and safety checks.
Customer Interaction
- Communicate effectively with clients to explain repairs and offer solutions for improved lift performance.
- Provide timely updates and support during repair and maintenance activities.
Team Collaboration
- Work closely with other technicians, supervisors, and engineers to ensure quality and efficiency in all service and repair activities.
- Participate in regular team meetings and training sessions to stay updated on industry best practices and new technologies.
Qualifications
- Matric
- Addition lift installation qualification will be an advantage
Personal Attributes
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Commitment to safety and quality standards.
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