Trainee Agent

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Duties and Responsibilities

• Routinely conducts inspections by visiting establishments so as to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.
• Identifies, advises and assists in correcting contraventions to the collective agreement.   
• Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.
• Ensure that the member's general awareness of the collective agreements is increased within assigned establishments / areas.
• Enforcement of the collective agreement by way of prescribed legal processes.
• Manages and schedules appointments with establishments in the assigned zones / areas.
• Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections

Knowledge/Experience/Skills/Requirements

• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Must have good decision making and problem solving skills
• Must have good analytical skills with attention to detail
• Strong persuasion skills.
• Report writing skills.
• Good administration skills
• Good organizational and planning skills

Requirements

Qualifications

• An appropriate Grade 12 certificate and/or equivalent academic qualification.
• Related Labour relations qualification
• 2 years solid sales experience (motor industry advantageous)
• At least 2 years solid experience with Labour Relations
• 1 year experience of the Bargaining Council Agreements.
• The ability to communicate in English is essential and be able to handle own correspondence.
• In possession of a current valid driver's license and have 2 years driving experience.
• Successful completion of the Agents' Examination, Parts I & II will be an advantage
• Computer literacy (Word & Excel)
• Technical experience/knowledge in motor engineering and/or motor vehicle repairs advantageous

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