Workshop and Field Service Technician

2 days ago

Cape Town, South Africa SciStaff CC Full time

A leading food ingredient manufacturer and equipment supplier is seeking a Workshop Technician to join their team. The position reports to the Regional Workshops and Spares Manager. The key responsibilities include but are not limited to:- Troubleshooting, repair of complex machinery in a professional / timely manner.- Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.- Running trails/tests on equipment and interpreting the result into further recommendations.- Undertaking installation/commissioning/training on equipment.- Writing up reports based on findings/service on equipment- Performing routine maintenance on complex equipment at site or in the workshop.- Ability to work with minimal supervision and use technical judgement on complex tasks.- Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.- Ensure customers expectations are exceeded in respect to quality and service.- Respond immediately to requests for workshop breakdowns to customers.- Action customer services as per schedule.- Analyse the cause of the problem.- Arrange quotes for customers to authorise repairs.- Maintain safety standards both at in-house and at customers.- Form part of the standby team.Key Requirements: Qualified Millwright with an electrical background. At least 5 years experience working within a related field. Experience in the FMCG sector is essential. Must be willing to be on-call duty every second week, which may include Saturdays and Sundays. Valid driver's license and willing to travel. Fluent in English and Afrikaans.If you have a technical qualification and 5-6 years of experience as a Workshop and Field Service Technician, we would like to hear from you. Apply now to join our dynamic team.

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