Documentation Controller

1 week ago


Stellenbosch, Western Cape, South Africa Persona Staff Full time
Your Key Responsibilities:
  • Accurately capture consignee instructions in the system.
  • Ensure final file covers are received before vessel sailing.
  • Manage a minimum annual volume of 600 containers (complexity dependent).
  • Submit shipping instructions to shipping lines before the deadline.
  • Prepare, process, and submit essential documents like PPECBs, Phytos, Certificates of Origin, Cargo Dues, EUR 1s, and Form As, in compliance with legislation.
  • Assist clients in updating shippers, contacts, and instructions on the system.
  • Keep systems updated and accurate at all times.
  • Log costs, delays, and important shipment notes in the system.
  • Complete invoice details and Form 7s within 30 days of vessel departure.
  • Report documentation or client-related concerns to management.
  • Collaborate with various internal departments to resolve flagged issues.
  • Work directly with clients to ensure all required documents and information are received.
  • Communicate with third-party service providers for smooth operations.
  • Handle client queries efficiently, ensuring a seamless documentation process.
What Youll Need to Bring:
  • Grade 12/Matric (essential).
  • Diploma in Logistics or Supply Chain Management (preferred).
  • Minimum of 2 years experience in Freight Forwarding & Logistics (exports).
  • Ability to work under pressure and meet deadlines.
  • After-hours availability is a must.
  • Proficiency in Google Workspace, Excel, and Inttra.
  • Strong organizational and communication skills.
  • Ability to collaborate with multiple stakeholders across departments.
Location: Stellenbosch

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