Technical Integration Specialist
5 days ago
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Technical Testing & Validation
- Develop a comprehensive test plan that outlines the scope, objectives, and types of testing required (e.g., functional, performance, security)
- Conduct integration testing to ensure all components interact correctly and that data flows seamlessly between systems.
- Identify and resolve integration-related issues, such as data mismatches, communication errors, or interface incompatibilities.
- Perform security testing to validate that integration processes comply with security protocols, such as data encryption and access controls
- Validate that data migration processes are accurate, complete, and maintain data integrity across all integrated systems
- Identify performance bottlenecks and collaborate with technical teams to optimize system performance
Trouble Shooting and Issue Resolution
- Perform in-depth analysis to identify the root causes of integration failures or system errors.
- Provide immediate troubleshooting support to resolve issues as they arise during integration testing or post-deployment.
- Work closely with developers the Information Technology team to resolve complex technical issues.
- Troubleshoot performance issues related to data integration, such as slow data transfers, high latency, or system timeouts.
- Maintain detailed documentation of all resolved issues, including root causes, troubleshooting steps taken, and final solutions
Integration of partner technology and data infrastructure
- Responsible for managing the seamless integration of partner technology and data infrastructure with the bank's systems.
- Collaborate with stakeholders to collect detailed technical requirements for the integration, including data formats, protocols, and connectivity needs.
- Understand both the bank's and partners' system capabilities, limitations, and technology stacks to plan the integration effectively.
- Manages the technical onboarding of partners and automates partner data feeds.
- Design the overall integration architecture, specifying data flow, communication methods, and interfaces.
- Ensure seamless exchange of data between partner systems and the Alliance Banking infrastructure.
- Monitor and maintain data quality and consistency across integrated systems.
- Plan the development or configuration of application programming interfaces (APIs), middleware, or connectors needed for data exchange.
- Document the technical integration plan, including data flow diagrams, system specifications, and configuration details.
- Use insights from resolved issues to recommend improvements to integration processes, tools, or system configurations.
Business Planning/ Decision Making
- This role requires a balance of technical expertise, project management skills, and the ability to manage relationships between multiple stakeholders
People management
- Close collaboration with internal teams and external partners is essential to ensure integration processes are secure, efficient, and aligned with the bank's strategic goals
Requirements
Academic Knowledge:
- Minimum – Matric
- Bachelor's degree in Computer Science, Engineering, or related field
Work Experience:
- 3-5 years of experience in systems integration, IT infrastructure, or API development
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