Order Coordinator

3 days ago

Cape Town, South Africa Mindmatch Consulting Full time

Summary and purpose of the Job: The Co-Ordinator will be responsible for driving all delivery orders forward and to make sure orders are delivered on time, with appropriate quality and scope. Orders will be scheduled and managed from point to point with liaison between suppliers, engineering, procurement and scheduling and other delivery teams.This will be a varied role as you will be providing administrative support across multiple areas of Delivery Operations.Responsibilities:The extent of your duties will include but are not limited to: Receiving orders and acknowledging them to the customer.Provisioning circuits on carrier portals.Ownership of orders from point to point including liaising with relevant departments within the business.Keeping the customer informed during delivery and installation with high level customer service.Co-ordinating multi technology orders and being the single point of contact (SPoC) for the customer during the order journey.Engineer scheduling and diary management, ensuring engineering assigned to the customer’s sold solution has the correct skill sets, equipment, and that associated services are ordered and in placePoint of contact via phone and email for delivery departmentManage queries into delivery and direct to relevant partiesManaging internal and external customer expectationsMaintaining order updates, daily work in progress, (WIP) managementMaintaining weekly product delivery forecastsPerforming daily process to review usage and update services accordinglyData input, utilising good knowledge of Microsoft apps (Excel, Word etc)Placing/amending orders on supplier portalsInternal sales support, availability requests etcProcessing cancellationsThe successful candidate will have:Administration experience.A customer focus and a strong 'can do’ attitude.A team player and the ability to work with people of all working styles, backgrounds, experience, etc.Experience of responding to customer emails demonstrating excellent written communication skills and attention to detail.Excellent influencing and interpersonal skills with the ability to communicate at all levels.Proficiency with the Microsoft Office Suite (Outlook, Word, Excel).A good understanding of web browsers and databases with the ability to understand IT technical terminology.Ability to prioritise and handle multiple assignments at any given timeAbility to complete complex tasks and projects quickly, react with appropriate urgency to situations that require a quick turnaround.Highly organised with excellent time management skills and attention to detail.Eagerness to learn and develop and willing to go the extra mile.Reliable and approachable. Desirable Skills and ExperienceMinimum of 1 years experience in delivering telecoms orders, with a focus on BT Openreach supplyCustomer service experience, ideally in a fast paced environmentProficient in MS Office, specifically Word, Outlook and ExcelStrong planning and coordination skillsUnderstanding of cloud and IT products within a Telecoms environmentExperience of T1 Carrier portals would be an advantage, Openreach/BT/TTB etc. 

  • Order Coordinator

    3 days ago

    Cape Town, South Africa Mindmatch Consulting Full time

    Summary and purpose of the Job: The Co-Ordinator will be responsible for driving all delivery orders forward and to make sure orders are delivered on time, with appropriate quality and scope. Orders will be scheduled and managed from point to point with liaison between suppliers, engineering, procurement and scheduling and other delivery teams. This will be...

  • Order Coordinator

    23 hours ago

    Cape Town, South Africa MindMatch Consulting Full time

    Summary and purpose of the Job: The Co‑Ordinator will be responsible for driving all delivery orders forward and to make sure orders are delivered on time, with appropriate quality and scope. Orders will be scheduled and managed from point to point with liaison between suppliers, engineering, procurement and scheduling and other delivery teams. This will...

  • Work Order Coordinator

    1 week ago

    Cape Town, South Africa Job Crystal Full time

    We are a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Head Office is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty,...

  • Order Coordinator

    4 days ago

    Cape Town, Western Cape, South Africa MindMatch Consulting Full time R400 000 - R750 000 per year

    Summary and purpose of the Job: The Co-Ordinator will be responsible for driving all delivery orders forward and to make sure orders are delivered on time, with appropriate quality and scope. Orders will be scheduled and managed from point to point with liaison between suppliers, engineering, procurement and scheduling and other delivery teams.This will be a...

  • Order Coordinator

    4 days ago

    Cape Town, South Africa MindMatch Consulting Full time R15 000 - R20 000

    Summary and purpose of the Job: The Co-Ordinator will be responsible for driving all delivery orders forward and to make sure orders are delivered on time, with appropriate quality and scope. Orders will be scheduled and managed from point to point with liaison between suppliers, engineering, procurement and scheduling and other delivery teams. This will be...

  • E‑Commerce Product

    2 weeks ago

    Cape Town, South Africa Sustainable Full time

    A dynamic e-commerce firm in Cape Town is looking for a versatile support role focusing on product management and orders coordination. The ideal candidate will possess experience in e-commerce, strong organizational skills, and proficiency in Microsoft Office. Key responsibilities include maintaining product data, collaborating with suppliers, and assisting...

  • Ordering Clerk

    2 weeks ago

    Cape Town, South Africa Pro Personnel Full time

    OverviewOur Client is seeking an Ordering Clerk who can think on their feet, remain calm under pressure, and manage fast-paced order coordination. The role involves daily interaction with customers and sales representatives, and experience in a related industry will be an advantage.Key ResponsibilitiesReceive and process orders telephonically and via...

  • Ordering Clerk

    1 week ago

    Cape Town, Western Cape, South Africa Propersonnel Full time R350 000 - R550 000 per year

    Our Client is a well-established company operating in the precast concrete and construction sector. They specialise in the manufacturing, supply, and installation of high-quality hollowcore slabs and related structural components. With a strong reputation for reliability, craftsmanship, and professional service, they support a wide range of building projects...

  • Ordering and Provisioning Specialist

    1 week ago

    Cape Town, South Africa Scale Shore Consulting Full time

    The Telecommunications Ordering and Provisioning Specialist is responsible for the end-to-end management of customer service orders. This includes receiving and processing new orders, as well as handling modifications, upgrades, and disconnections for existing services. This role serves as the central point of coordination between customers, suppliers, and...

  • Strategic Purchasing Coordinator: Master Orders

    2 weeks ago

    Cape Town, South Africa The Talent Room Full time

    A recruitment agency is seeking an administrative professional for a purchasing role in Cape Town. The ideal candidate should have 3-5 years of experience in purchasing or supply chain management, strong proficiency in Microsoft Office, and the ability to manage multiple tasks effectively. Responsibilities include creating and tracking purchase orders,...