Operations Manager

2 weeks ago


Cape Town, South Africa Future Careers Full time

• Influence and provide input to the development of the Business Unit’s (BU’s) 1 year operating plan, budget and scorecard and ensure delivery thereof

• Ensure effective utilisation of the resources to deliver cost effective availability

• Drive operational excellence through integration

• Effectively use invocoms to ensure the delivery of team goals through relevant scorecards as per the strategy

• Review volumes and ensure optimal planning to meet DC agreed objectives

• Contribute to BU’s Continuity Planning and ensure adequate contingencies are in place for operational contingencies

• Manage and integrate the delivery of the Service Level Agreement (SLA) with key stakeholders, e.g. Transport, Trunking, Cross-Docking and Equipment centre

• Implement the agreed continuous improvement activities to reduce cost and improve service

• Manage the end to end processes against business standards and operating procedures

• Ensure product integrity e.g. preventing temperature rejection, expired stock and damages

• Demonstrate effective leadership aligned to the Supply Chain strategy in order to ensure high standards of delivery

• Build, develop and entrench a high performance culture within the Supply Chain Operations by providing leadership, guidance, support and hands-on coaching to the managers and staff

• Manage the Supply Chain Operations’ EE targets, integrated performance management, talent management, succession planning, reward, recognition and employee relations in line with business requirements

• Manage and adhere to the companies Supply Chain & Logistics policies, procedures and corporate governance principles

• Conduct benchmarking and implement continuous improvement projects

• Deliver sustainable community and environmental based activities



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