Operations Supervisor
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About the Role
Our client, a leading national retailer, is seeking a dedicated and experienced Operations Supervisor to manage and optimize activities within their distribution center located in Upington, Northern Cape. This role is critical for ensuring the efficient and accurate handling of inventory, order fulfillment, and outbound logistics. The ideal candidate will possess strong leadership skills, a thorough understanding of warehouse operations, and a commitment to safety and productivity. You will lead a team of warehouse operatives, monitor performance, and implement process improvements to enhance overall efficiency. This is a hands‑on position requiring a proactive approach to problem‑solving and a passion for operational excellence within the Upington logistics hub.
Key Responsibilities
- Supervise daily operations of the distribution center, including receiving, put‑away, picking, packing, and shipping.
- Lead, train, and motivate a team of warehouse staff to achieve performance targets.
- Ensure adherence to all health, safety, and security procedures within the warehouse.
- Monitor inventory levels and accuracy, conducting regular cycle counts and physical inventories.
- Implement and maintain efficient workflows and processes to maximize productivity and minimize errors.
- Ensure timely and accurate order fulfillment and dispatch.
- Operate and oversee the use of warehouse equipment and technology (e.g., WMS, forklifts).
- Manage operational costs, including labor, supplies, and equipment maintenance.
- Address operational issues and employee concerns promptly and effectively.
- Report on daily operational performance, including key metrics like productivity, accuracy, and safety.
Requirements
- A High School Diploma or equivalent; a qualification in Operations Management or Logistics is an advantage.
- Minimum of 3-5 years of experience in warehouse or distribution center operations, with at least 1-2 years in a supervisory role.
- Proven ability to lead and manage a team effectively.
- Strong understanding of warehouse management principles, inventory control, and order fulfillment processes.
- Knowledge of health and safety regulations in a warehouse environment.
- Excellent organizational and time management skills.
- Proficiency in using Warehouse Management Systems (WMS) and related software.
- Good communication and interpersonal skills.
- Ability to work in a physically demanding environment and operate warehouse machinery.
- Experience in Upington, Northern Cape or similar logistics environments is beneficial.
Benefits
- Competitive hourly wage or annual salary.
- Performance‑based bonus incentives.
- Medical aid and retirement fund options.
- Opportunities for training and career advancement within the company.
- A stable and secure role within a leading retailer.
- Work environment focused on safety and efficiency.
- Employee discount on retail products.
- Generous paid time off.
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