Portfolio Manager
2 weeks ago
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Job Overview:
- The Portfolio Manager (PM) is responsible for the high-level oversight and governance of the contractual relationship between the client and service provider.
- This role requires strategic contract execution, performance monitoring, and stakeholder management to ensure effective property and utilities management.
- The PM will play a pivotal role in mitigating risks, ensuring compliance, and driving efficiency in leasing, financial operations, and utilities management.
Core Responsibilities:
Contractual Compliance & Performance Management
- Act as the primary liaison for all contract-related matters, ensuring alignment with service-level agreements.
- Regularly audit and assess contract compliance to mitigate risks and improve operational efficiency.
- Develop performance frameworks to evaluate and track supplier effectiveness.
- Lead contract renegotiations and modifications when necessary.
Stakeholder & Client Relations
- Facilitate seamless communication between clients, vendors, and internal teams.
- Address and resolve stakeholder disputes efficiently.
- Organize periodic reviews with tenants, landlords, and service providers.
Real Estate & Leasing Administration
- Manage lease renewals, amendments, and compliance tracking.
- Ensure accurate documentation and processing of leasing agreements.
- Optimize occupancy rates through strategic lease negotiations and market analysis.
Financial Oversight & Risk Control
- Oversee financial transactions including lease payments, revenue recovery, and expense management.
- Ensure precise financial reporting, budget forecasting, and IFRS compliance.
- Drive initiatives for cost reduction and increased financial efficiency.
- Manage escalations related to non-payments and financial disputes.
Utilities & Infrastructure Coordination
- Oversee utilities management processes, including consumption tracking and municipal coordination.
- Validate and approve funding requests for utility expenditures.
- Manage account reconciliations and dispute resolution for municipal charges.
- Implement sustainability initiatives to optimize resource usage.
Data Management & Reporting
- Maintain data accuracy in property and lease management systems.
- Generate and present analytical reports on portfolio performance.
- Provide insight-based recommendations to senior management.
- Conduct trend analysis to drive strategic decision-making.
Risk, Compliance, & Legal Governance
- Identify operational risks and implement mitigation strategies.
- Ensure compliance with real estate regulations, financial guidelines, and contractual obligations.
- Partner with legal teams to manage disputes, evictions, and compliance-related matters.
Required Qualifications & Experience:
- Bachelor's degree in Business, Finance, Real Estate, or a related discipline.
- 7+ years of experience in account management, contract oversight, or property/utility management.
- Strong knowledge of leasing laws, financial regulations, and risk management.
- Experience in strategic negotiations and contract execution.
- Ability to analyze market trends and provide data-driven insights.
Key Competencies & Skills:
- Strategic thinking and leadership.
- Strong financial and contract management acumen.
- Advanced stakeholder engagement and dispute resolution capabilities.
- High proficiency in property management systems and financial tools (e.g., SAP).
- Excellent organizational, analytical, and communication skills.
Performance Metrics:
- Compliance with all contract terms and SLAs.
- Accuracy and timeliness of financial reports.
- Tenant satisfaction and lease optimization rates.
- Successful resolution of contract disputes.
- Cost efficiency and budget adherence.
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