Assistant Branch Manager
2 weeks ago
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Sales maximization
- Consistently maximize branch gross profit through effective management of key gross profit drivers.
- Maintain stock holding days and stock ordering within required parameters.
- Maintain 100% consistency and adherence to stock price changes.
- Take corrective action to address sub-standard sales staff performance.
Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
- Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.
- Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.
Branch sales reporting
- Provide timely and accurate reporting to the Regional Retail Manager.
- Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.
Effective merchandising and stock availability assurance
- Ensure that the branch is merchandised according to company layouts and standards.
- Promotional displays are erected and placed as per buyers', suppliers and company requirements.
- In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).
Meeting customer expectations
- Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.
People Management
- Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards.
- Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
- Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.
Housekeeping, health and safety, and compliance assurance
- Comply with hygiene and housekeeping standards at all times.
- Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential
- Grade 12 qualification
Experience
Essential
- At least two (2) years of retail sales management or supervisory experience.
- Sales / Retail / Business Development jobs
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