Store Manager

You will be required to Lead by exampleBe at work 20 minutes before start of shift with the Store Manager to allow for ample time to prep for when team starts shift.Complete all task accurately and timeously.Communicate effectively with both the Head office team and staff.Follow all company policies and procedures.Ensuring daily tasks and admin duties are completedPrevention of stock loss You will be required to follow all lawful instructions issued to you by the head office and ensure all tasks are completed accurately and timeously. You will be responsible for the opening and closing of the store. You will be responsible for all the cash in the store You will be responsible for all the stock in the store You will be responsible for the Development and affective management of all staff in the store that is new appointments and staff promotions You will be responsible for developing an action plan to ensure all staff can be developed i.e., succession planning You will be responsible for counselling and discipline of all staff in the store with the managers guidance You will be responsible for identifying staff for development You will be responsible for identifying and coaching non performing staff members You will be required to do accurate follow ups on tasks issued to staff You will be responsible for the Stockroom controller You will be responsible for ensuring the correct procedure is followed when stock is received.Ensure when truck arrives to deliver stock that all correct procedure is followed.Check seal is not tampered withEnsure truck is resealed with the correct sealEnsure number of boxes on packing list matches number of boxes received.Ensure all IBTs, Recalls, empty boxes, tags and pins and all extra fittings and fixtures are sent back with the driver.Ensure driver leaves with all the relevant paper work You will be responsible for ensuring the unpacking of all stock received is unpacked with speed and accuracyUnpacking boxes and ensuring quantity and PLUs are correct as per the box sticker and packing listIf there are any shortages or overages that management is informed immediately and that management double checksEnsure that Head Office is informed of shortages or overage and you follow up to resolve queryDouble check that PLUs and Prices are correctCheck Packing List against IBT in with Stockroom controller You will be responsible for checking that all stock received is tagged correctlyEnsure the correct tags are used i.e., hard tags and soft tags (sensormatic stickers)Ensure correct number of tags are used as per each price point requirementEnsure you use stockroom book to record PLUs tagged and time it took you to tag PLUEnsure all stock received is sent to shop floor withing 24 hours of delivery of stock You will be responsible for the control of all stock in and out of stockroom and merchandising of stockroomStockroom needs to be neat and tidy all the timeAll boxes in stockroom has to have a box sticker with PLU, Description and quantity clearly recorded, there must be sample hanging outside the boxNo boxes to have less than 10 units in it, PlUs that are under 10 units needs to be taken to shop floorEnsure each department in the stockroom is clearly labelledEnsure Lay byes kept in stockroom are hung up neatly and in number order You will be responsible for Replenishment of stockEnsure samples of all new stock is shown to management and floor staff in the morning meetingYou will ensure that all stock is on the shop floorLiaise with management and floor staff on stock requirementsEnsure shop floor is replenished dailyEnsure shop floor has enough stock at all timesEnsure shop floor is maintained You will be responsible for Management of stockKnow your best seller and zero sales reportEnsure all best seller stock has the correct quantity of stock and has the correct size curve on the shop floorEnsure all stock is on shop floor, ensure correct quantity of stock is on shop floorEnsure that rejects are sent back to the warehouse twice a month on the 15th and last day of the month provide the quantity of rejects exceed 15 unitsEnsure hangers are separated as per style and has a sample outside the boxEnsure all extra hangers, tags, pins, fittings and fixtures are sent back to the warehouseEnsure all empty boxes are flattened and bundled and sent back to warehouse You will be responsible for authorising transactions i.e., Refunds and exchangesYou will be responsible for dealing with customer complaints and queries You will be responsible for daily admin functions.Ensuring payouts are done on time as and when cashier requires a payout to be done, complete payout registerPrint all reports and ensure it is filed correctly and in the right fileEnsure cash flow is completedEnsure staff has daily targets and you follow up on staff sales Report figures to head office