Business Process Analyst

4 weeks ago

Cape Town, South Africa PST.AG Full time

We are seeking a part time Process Documentation Specialist to join our team. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Duties

Process Modeling
- Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). = --Identify and define required input/output documents within workflows.

Stakeholder Collaboration
-Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.
-Translate complex information into actionable and easy-to-understand process documents.

Knowledge Management
- Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualification
- Bachelors degree
- Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
- Familiarity with Wiki platforms such as Confluence or MediaWiki

Must haves:
- Certified proficiency in BPMN 2.0
- Demonstrated experience documenting complex processes for senior leadership
- Fluent English (C1+ level) – primary language for documentation
- Ability to simplify and visualize complex workflows effectively
- Detail-oriented approach to validating logical consistency in process documentation
- Outstanding structured writing skills with high attention to clarity and precision

Nice to have:
- Experience with process automation tools (e.g., Camunda, Signavio or others)
- Basic prompt engineering skills for AI-enhanced validation
- Industry knowledge in IT, software, or data-driven sectors
- Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders

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