Customer Finance Manager
3 weeks ago
- Jobs by Location
- Job by industries
Main responsibilities will include:
Credit & Collection activities
- Monitor credit risk and payment terms within your region in close collaboration with the CF Credit Management Team, including negotiation of payment plans and terms.
- Stay informed about the industry trends and potential threats and address them when required.
- Ensure a critical attitude on safeguarding the BD assets & DSO.
- Schedule and conduct visits to customers when required together with the Customer Finance Specialist.
- Identify and monitor high-risk customers and make sure the right actions are taken (bad debt / write offs)
- Manage and document all legal actions in compliance with the local regulations in close collaboration with the legal team.
- Develop and maintain a backup structure for critical activities and processes within your daily work & team
- Provide and comment on general & country reports and analysis within our organization.
Stakeholder Management & compliance
- Build strong business relationships with both internal & external stakeholders
- Organize regular meetings to address issues and ensure smooth operations.
- Partner well with our external cash allocations department & credit management department.
- Provide information to internal and external audit when required.
- Prepare the Representation Letter and quarterly questionnaire for your region.
Project & Process
- Provide the Customer Finance team with support concerning topics in his/her field, to help solve pending issues.
- Realize standardization and propagation of best practices to guarantee and improve quality and process standards of BD's financial services.
- Participate in EMEA projects related to Customer Finance.
People Management / training & development
- Lead a team of +/- 6 associates - directly hire, develop and coach team members
- Translate the vision, mission and strategy of BD, GBS (Global Business Services) to his/her team.
- Organize regular internal team meetings and initiate, lead or monitor the recruitment process.
- Ensure business continuity within the team and create back-up plans where needed.
- Guide the team through changes within the organization (GBS, Legal Entity Integration, 3PL)
About you
- Strong organizational skills, analytical mindset and decision-making skills
- Ability to work independently.
- Ability to motivate self and others to reach common goals.
- Open to develop yourself in the people skills.
- Assertive and capable of negotiating
- Dynamic & flexible (stress resistant)
- Knowledge of local market dynamics and customer behavior
- Proficient with Microsoft Office Tools (Word, Outlook, PowerPoint)
- Knowledge and utilization skills of financial systems and tools (S4H) is a nice to have.
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