Work Shop Manager

3 weeks ago


Cape Town, South Africa Objective Personnel Full time
Qualifications:
  • Grade 12 or equivalent.
  • Must have a red seal earthmoving qualification.
  • Valid Drivers licence.
  • At least five years relevant post trade qualified experience or similar
  • Supervisory or management experience would be advantageous.
Respnsibilities:
  • Managing and controlling the smooth process of all new units
  • Attending and overseer weekly production meeting.
  • Keeping service manager & other senior management updated on the Workshop process.
  • Providing instructions on carrying out diagnostic work and supporting technicians.
  • Providing advice and support to technicians on technical matters as well as ensuring Technicians are completing the required training set out by our OEM.
  • Carrying out fault diagnosis for speedy machine Pre-Delivery Inspections, Load Testing, and servicing.
  • Co-operating in machine care and safety whilst working on machines.
  • SHEQ & ISO responsibilities for the service department as well as ensuring a clean and tidy environment.
  • Ensuring diagnosis leads to the most cost-effective and accurate remedy to the fault or customer complaint.
  • Completing all necessary forms and documentation included in the company's SOPs
  • Custodian of all machine Service and Parts Manuals.
  • Drafting and preparing any reports required.
  • Addressing and coordinating subordinates training requirements and development.
  • Ensuring effective communication with staff, across departments, customers, and service providers.
  • Assisting with the control of service department expenditure and selection of service providers


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