External Sales and Service Advisor Lead OBR

4 weeks ago


Durban, KwaZulu-Natal, South Africa FNB South Africa Full time
Job title : External Sales and Service Advisor Lead OBR (Durban)Job Location : KwaZulu-Natal, DurbanDeadline : March 20, 2025Quick Recommended Links
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Job Description

  • To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
  • Achievement of embedded value hurdle rates/targets.
  • Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit.
  • Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
  • Maximise cross sell opportunities and strengthen client relationships at point of sale.
  • Manage the growth of active customer Account Base through hunting, to increase client base.
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions at point of sale.
  • Leverage existing clients and grow portfolio through making contact and generating leads.
  • Provide accurate and reliable sales statistics through daily cash-ups.
  • Enter all Qualified leads into the sales pipeline or customer relationship management system and maintain on a daily basis.
  • Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry.
  • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
  • Track, control and influence sales activities with the specific aim to increase own sales results.
  • Manage personal development to increase own skills and competencies.
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