Insurance Telesales
3 weeks ago
Responsibilities:
- Initiate outbound calls to prospective clients to promote and sell a range of insurance products.
- Identify clients needs and provide tailored insurance solutions that meet their individual requirements.
- Maintain and develop positive business relationships to foster client loyalty and retention.
- Continuously update knowledge on insurance products and industry regulations.
- Attend training sessions and workshops to stay current on insurance products, regulatory changes, and market trends.
- Effectively communicate product features, benefits, and terms to clients in a clear and concise manner.
- Achieve or exceed monthly and quarterly sales targets as set by management.
- Provide regular reports and feedback on sales activities, customer responses, and potential market trends to the Sales Team Lead.
- Handle customer queries, complaints, and concerns professionally and efficiently.
- Follow up on client leads, referrals, and requests promptly to maximize conversion potential.
Requirements:
- Minimum NQF Level 4 qualification (related field preferred).
- RE5
- Class of Business
- Minimum 3 years of experience in telesales or a customer-facing role in the insurance sector.
- Proven track record of meeting or exceeding sales targets.
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