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SOLIDWORKS Applications Engineer

4 months ago

Centurion, South Africa MC Technology Staffing Full time
Responsibilities:
  • Provide comprehensive technical support to MECAD customers, troubleshooting and resolving complex issues.
  • Providing high-quality technical support to clients on queries related to SOLIDWORKS, SOLIDWORKS PDM, and 3DExperience via phone, email, or one-on-one support sessions.
  • Conducting training sessions for customers on the use of SOLIDWORKS Desktop and 3DEXPERIENCE, either online, on-site, or at our premises.
  • Assist with pre-sales activities, conducting product demonstrations, and identifying customer needs.
  • Develop and deliver training programs for new SolidWorks users, ensuring a smooth onboarding experience.
  • Collaborate with the sales team to understand customer requirements and propose effective SolidWorks solutions.
  • Stay up to date on the latest SolidWorks features and functionality through ongoing training and certifications.
  • Work effectively as part of a team, sharing knowledge and expertise with colleagues.
Qualifications:
  • Bachelor's degree in Engineering or a related field, or a diploma in Engineering with relevant experience.
  • Proven experience using SolidWorks software.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving and analytical skills.