Quality Assurance Credit Manager
3 weeks ago
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Responsibiltiies
- Develop and enforce credit risk policies and procedures.
- Assess and monitor customer creditworthiness, setting appropriate credit limits.
- Manage credit control processes, including vetting, approvals, and risk assessments.
- Reconcile customer accounts and resolve discrepancies efficiently.
- Monitor and report on age analysis, ensuring adherence to company credit policies.
- Prepare and present monthly performance reports for senior management.
- Liaise with internal and external stakeholders, including auditors and legal teams.
- Supervise and mentor a team of QA Agents, fostering a high-performance culture.
- Audit all documents provided by consumers linked to credit or subscription applications.
- Ensure SLA targets between departments are met.
Requirements
- Strong knowledge of credit control, quality assurance, and financial reporting.
- Excellent analytical and problem-solving skills with attention to detail.
- Leadership, communication, and negotiation skills.
- Ability to manage teams and work under pressure.
- Willingness to work long hours when required.
- Matric and a degree in Finance or Credit Risk Management.
- 5–7 years' experience in corporate credit risk management.
- 5–8 years' experience in credit vetting within the financial industry, with at least 3–5 years in a managerial role.
- Strong financial analysis and risk assessment skills related to credit applications.
- Proven leadership skills in managing high-performing teams.
- Strong analytical skills to assess financial risks and analyze credit data.
- Attention to detail in credit assessments, reconciliations, and financial reporting.
- Decision-making ability under pressure.
- Problem-solving mindset with a proactive approach.
- Integrity and professionalism with a commitment to ethical financial practices.
- Strategic thinking to align credit management strategies with overall business objectives.
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