Lodge Manager

2 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Bright Search Recruitment (Pty) Ltd Full time
Key Responsibilities:
  • Oversee daily lodge operations, ensuring all departments run efficiently.
  • Lead, train, and motivate staff to deliver exceptional guest experiences.
  • Ensure all guest accommodations, public areas, and facilities are maintained to 5-star standards.
  • Manage guest relations, handling requests, special arrangements, and any concerns professionally.
  • Monitor and manage financial performance, including budgeting, cost control, and revenue optimization.
  • Work closely with the Executive Chef and Food & Beverage team to maintain outstanding dining experiences.
  • Ensure all lodge activities, safaris, and excursions are well-coordinated and exceed guest expectations.
  • Maintain strong relationships with conservation teams, local communities, and suppliers.
  • Uphold health, safety, and sustainability standards in all lodge operations.
Requirements:
  • Proven experience as a Lodge Manager in a 5-star game lodge.
  • Strong leadership and team management skills.
  • Excellent knowledge of luxury lodge operations, guest services, and hospitality standards.
  • Ability to thrive in a remote, wildlife-focused environment.
  • Financial acumen with experience in budgeting, reporting, and cost control.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • A passion for wildlife, conservation, and authentic safari experiences.
  • Zulu language skills would be an advantage but are not required.
How to Apply:If you are a dedicated hospitality professional looking to lead in a luxury game lodge in Zululand, we would love to hear from you.
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