Warehouse Manager

4 weeks ago

Johannesburg, South Africa Phoenix Recruitment Full time

Duties

Operations: Ensure the development of systems and procedures for operating and managing physical warehouse, human resources and equipment in a profitable manner. Plan, direct and implement warehouse operations, procedures and support to meet prescribed productivity and service levels.

Labour Management

Directs the operation of the warehouse team to achieve prescribed objectives and standards. Develop and maintain a productive, motivated workforce by ensuring effective hiring, training and development of warehouse staff. Creates programmes to counsel and discipline staff. Provides timely and appropriate performance reviews to all direct reports and ensures the same is done for all warehouse staff.

Customer Service

Maintain a professional and courteous relationship with all customers (internal and external). Establish programmes to improve customer awareness at all levels in the warehouse. Maintain records and reports to ensure customer service levels are being met. Develop and maintain strong partnership with customers to achieve financial results.

Inventory Management

Ensures all customers objectives and standards are met in regard to inventory accuracy. Is accountable for the stock management of the warehouse as it pertains to loss/damage. Safety/Housekeeping:Develop, implement, and maintain appropriate programs to ensure that all safety and housekeeping standards and objectives are met. Assure compliance to regulations regarding safety certification to forklift drivers, and OHSA guidelines.

Equipment and Facility

Procure equipment and facility preventative maintenance services to assure efficient operations of all facets of the warehouse. Maintain suitable equipment and services to assure security of company assets. Identify and implement changes in areas for potential cost savings and process improvementDrive automation within processes to achieve long term cost and efficiency savingsMentor, Coach and provide continuous feedback to direct reports.

Requirements

Relevant DegreeAt least 5+ years end warehouse management experienceExcellent skills in planning, controlling, staffing, budgeting, organising and communication are required. The ability to develop effective relationships, provide leadership and integrate diverse activities and individuals toward achieving objectives and standards are critical. Ability to develop and execute a root cause analysis and fixAbility to develop new and innovative operational solutionsExcellent networking, relationship building / maintenance, communication and presentation skillsFinancial acumen, ability to make effective decisions, and experience managing projects and riskExcellent Computer Skills (experience in WMS essential)Self-starter attitudeStrong written and verbal communication skills

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