Communications and Administrations Community Coordinator

3 days ago

Pietermaritzburg, KwaZulu-Natal, South Africa Dixie Recruitment Full-time

Join a dynamic community-focused organization committed to enhancing local engagement and fostering vibrant neighborhood relations. We are seeking a dedicated Communications and Administrations Community Coordinator to support community cohesion through effective communication, administrative excellence, and relationship building in KwaZulu-Natal.

Duties:

  • Conceptualise, write, and design all in-house information group posts, resident notices, updates, and the monthly newsletter.
  • Produce graphic report-backs using Canva and similar tools.
  • Take photographs of projects, faults, activities, and community events.
  • Manage WhatsApp groups, online forms, polls, and surveys.
  • Support UIP marketing initiatives using AI tools.
  • Process and respond to all enquiries, complaints, and notifications from members and residents.
  • Investigate and establish contact details for new property owners.
  • Organise community events, clean-ups, and consultations.
  • Arrange signage where needed.
  • Log, track, and elevate faults on the municipal fault management system.
  • Maintain accurate records of faults and follow up on resolutions.
  • Liaise with Ward Councillor and build relationships with municipal officials.
  • Receive and track UIP Rates Collections Schedule.
  • Check and process invoices on the Municipal Supplier Portal, maintain filing systems, track payment status, and assist in budget monitoring.
  • Maintain digital files, databases, contacts, and project records.
  • Prepare monthly statistics on faults and resolutions.
  • Manage online and municipal systems, leveraging technology and AI to streamline admin.
  • Provide comprehensive administrative support.

Requirements:

  • Proven communication experience, including newsletters, social media, and resident communication.
  • Excellent written and spoken English.
  • Comfortable using AI tools such as ChatGPT, Claude, or Gemini.
  • Skills in content creation, design, and photography.
  • Experience in financial administration and digital record keeping.
  • Report writing and data analysis skills.
  • Strong teamwork and organisational abilities.

Nice to Have:

  • Experience with municipal systems and community event organisation.