Finalisation and Publishing Supervisor

4 weeks ago


Cape Town, South Africa Persona Staff Full time
Responsibilities:
  • Achieve high levels of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.
  • Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.
  • Accomplish staff job results by coaching, counselling, and disciplining employees.
  • Plan, monitor, appraise job results, provide constructive feedback, and implement prevention strategies.
  • Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.
  • Accomplish department objectives by determining staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.
  • Implement and enforce systems, policies, and procedures and implement corrective actions.
  • Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations.
  • Complete operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
  • Control budget information allocated to the team, including staffing, equipment, and software, and implement corrective actions.
  • Provide quality service by enforcing quality and customer service standards.
  • Interface with customers to answer questions or solve problems.
  • Maintain manuscript records, document necessary information, and utilize reports to project manuscript statuses.
  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
  • Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.
  • Confer and coordinate activities with other departments.
  • Contribute to team effort by accomplishing related results as needed.
Requirements:

SUPERVISORY SKILLS: 
  • Proven work experience as a supervisor or relevant role.â¯
  • Proficient in spelling, punctuation, grammar, and other English-language skills.
  • Accuracy and attention to detail.
  • Proven ability to direct and coordinate operations.â¯
  • Highly effective supervisory skills and techniques.â¯
  • Ability to input, retrieve and analyse data.â¯
  • Familiarity with company policies and legal guidelines of the field.â¯
  • Excellent communication and interpersonal skills.â¯
  • Strong organisational, time management and leadership skills.â¯
  • Ability to manage and prioritise multiple projects in a fast-paced environment.
  • Ability to work well under pressure.â¯

TECHNOLOGY SKILLS: 
  • Database user interface and query software
  • Project management softwareâ¯
  • Enterprise resource planning ERP software or CRM Software
  • Microsoft Office

MINIMUM REQUIREMENTS: 
  • 5+ years of experience in publishing, with previous supervisory experience.
  • 1+ years proofreading experience.
  • Certificate, Diploma or Degree in journalism, communication, logistics, supply chain management, business administration or relevant field.â¯
 
ADDED ADVANTAGES AND PREFERENCES: 
  • Familiarity with HTML, XML and ePUBs.â¯(Familiarity with publishing software and technology).
  • Good language skills in official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, and Setswana.â¯
  • A valid driverâs license.â¯
The ideal applicant would be dedicated to upholding company policies and procedures while fulfilling daily performance requirements and have outstanding leadership qualities.



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