Assistant Spa Manager

3 weeks ago


Stellenbosch, South Africa Delaire (Pty) Ltd Full time

Delaire Graff Lodges & Spa is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service.

 

Main responsibilities:

  • To assist in ensuring the effective professional management of the daily operation of the Spa Department.
  • To manage good staff/colleagues’ relationships within the department.
  • To assist with training and development
  • To carry out department inspections and report findings to the Spa Manager
  • Ensure the treatment desk is covered at all times
  • Distribute workload evenly
  • Ensure high standards of presentation and cleanliness are maintained at all times within the department.
  • Attend to all complaints
  • Ensure staff are wearing protective clothing where necessary
  • Stock control and orders: consumables
  • Daily room checks
  • Rostering of Spa Therapist
  • Cashing up duties
  • Understanding of Schedule booking system
  • Updating checklists according to operations
  • Process and pack online orders and co-ordinate couriers
  • Updating online stock
  • Process and pack in-house orders placed for Capri

Main requirements

  • 2 - 3 years’ experience as a Senior Beauty Therapist essential.
  • Experience in a managerial role and people management is essential
  • Computer literate with competence in Microsoft Office
  • Relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;
  • Passionate about healing & wellness;
  • Fluent in English;
  • Well groomed;
  • Excellent interpersonal & communication skills.
  • Knowledge of all treatment procedures and products

 


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