Warranty and Costing Clerk

4 days ago


Cape Town, South Africa Sydsen Full time
A leading Motor Vehicle Group in the Cape Town, Foreshore area, is looking for a experienced Warranty and Costing Clerk to join their team. The successful candidate will be one of three Warranty and Costing clerks.

Requirements:
  • Previous experience in a warranty clerk within an automotive dealership is required.
  • Experience with cost estimation and invoicing in an automotive context.
  • Proficiency with dealership management software
  • In-depth understanding of vehicle parts, repairs, and warranty processes.
  • Familiarity with manufacturer warranty policies and procedures.
  • Ability to explain complex warranty and costing information to customers in a clear and understandable manner.
  • Understanding of and adherence to dealership and manufacturer policies and procedures.
Duties:
  • The successful candidate will average 12 to 15 jobs per day
  • Processing Warranty Claims
  • Cost Estimation and Calculation
  • Documentation and Record-Keeping
  • Customer and Manufacturer Liaison
  • Compliance and Quality Control
  • Ensure all warranty and costing processes adhere to manufacturer guidelines, dealership policies, and legal requirements.
  • Perform quality control checks on repairs and services to validate warranty claims and cost estimates, ensuring accuracy and fairness.

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.

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