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Gqeberha, South Africa Bright Search Recruitment (Pty) Ltd Full time

Qualifications and ExperienceEducation:Diploma or Degree in Hospitality Management, Hotel Management, or Tourism (essential).Additional training in Customer Service, Front Office Management, or Leadership is advantageous.Experience:Minimum 5 years experience in a luxury lodge or 5-star hospitality environment, with at least 2 years in a supervisory or management role.Proven track record in guest relations, operations coordination, and team leadership.Previous experience in a game reserve or remote lodge setting preferred.Familiarity with PMS (Property Management Systems), POS systems, and Microsoft Office Suite.Skills and CompetenciesStrong leadership and interpersonal communication skills.Excellent organizational and multitasking abilities.High attention to detail and problem-solving capability.Professional guest handling and conflict resolution skills.Strong understanding of 5-star service standards.Financial awareness and basic administrative proficiency.Ability to work under pressure and in a remote location.Energetic, hands-on, and guest-focused.Personal AttributesProfessional appearance and demeanor.Calm, confident, and proactive leader.Passion for hospitality, wildlife, and conservation.Flexible and adaptable in a dynamic lodge environment.Positive attitude and team player.Integrity, reliability, and discretion.

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