RCG Coordinator

Location: Edenvale, Johannesburg Business Unit: Trade LaneReports to: Regional Ocean Product Manger Africa / Middle East Purpose of The Position: Liaise with Origin stations and obtain shipping details and documents and ensure the timely capture of RCG information. MUST HAVE CARGOWISE EXPERIENCEDuties and Accountabilities: 1. Obtain Shipment details and documents •Request shipping documents and shipment details from Origin, to start the Clearing process at destination. •Quality check the pre alert as to ensure the correct selling rates were applied and that all documents are present, bills, (air/ocean), suppliers’ invoice, packing list, any certificates and origin agent’s invoice. •Provide the operations department with required documents in time to allow clearance without additional costs, such as storage 2. RCG •Ensure that relevant shipment information is captured in Cargo Wise to transmit SARS RCG information. •Implement KPI’s that measure RCG Capture success rate •Implement processes to streamline the RCG activity •Support other RCG members and co-ordinate the RCG submission process on behalf of the team. 3. Vessel Tracking • Track and trace vessels on route. 4. Communication •Keep Client, Client Services Representative and Key Accounts Manager updated re-shipment events daily via e-mail and status reports. Freight Rates • Assisting with the updating of freight rates on the Master Sheet and client rate sheets as received from carriers. Knowledge & Experience •Matric or equivalent of Senior certification •Computer literate •All modes – Air, Ocean & Road •Minimum of 1 years’ experience in Freight Forwarding and RCG submissions Skills •Conceptual, analytical, numeracy •Query Resolution •Communication •Time management •People Skills •Ability to work under stress •Attention to detail Attributes •Adaptability: Adjusting effectively to work with new structures, processes, and requirements •Contributing to team success: Actively participating as a member of a team to move the team towards completing a goal•Customer focus: Develop and sustain productive internal & external customer relationships •Follow up: Monitoring the results of assignments •Communication: Setting up ongoing procedures to collect and review information needed to manage activities •Managing work: Effectively managing one’s time and resources to ensure that work is completed efficiently (includes time management) •Stress tolerance: Maintaining stable performance under pressure or opposition •Work standards: Assuming responsibility and accountability for successful completing assignments or tasks