Senior Manager Visa Consulting

4 days ago

Johannesburg, Gauteng, South Africa Visa Inc. Full time

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting Senior Manager

The Visa Consulting Senior Manager will be a key member of the VCA organization in SSA and will contribute to the commercial traction, product development, and thought leadership across practice areas. The role will also deliver subject matter expertise and consulting support to VISA key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customer engagement.

Principal Responsibilities
  1. Drive VCA engagements and business development.
  2. Identify opportunities for Consulting assignments with Visa Clients.
  3. Develop engagement pitches and in coordination with Account Executives secure new Consulting assignments with clients.
  4. Deliver consulting engagements, including managing a team of consultants, resolving complex strategic problems, synthesizing recommendations, preparing and delivering client presentations, and managing complex project structures.
  5. Work closely with other VISA groups, including Product, Marketing, etc., to ensure a seamless client Consulting experience.
  6. Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.
  7. Develop and scale VCA offering, including leveraging own experience and the experience of the wider VCA and Visa team to develop and improve VCA offering.
  8. Work closely with global experts within and outside Visa bringing in global expertise into the region.
  9. Grow network of partners in the region and globally and leverage them to enrich Visa offering.
  10. Develop Visa Consulting & Analytics thought leadership material.
Qualifications

A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his or her candidacy will include expertise on the following topics:

  1. Business needs of issuers, acquirers, and merchants in Portfolio, Digital, and Risk e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, authorization, etc.
  2. Best practices to meet customer needs across the customer lifecycle stages (acquisition, activation, usage, reactivation, and retention).
  3. Industry trends, such as evolving economics of payments, new customer value propositions, increasing digitalization and development of digital channels, increasing use of advanced analytics and other technologies in payments and targeting, changing regulatory environment, etc.
Basic Qualifications
  1. 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
Preferred Qualifications
  1. Bachelors degree or equivalent. Masters degree preferred.
  2. At least 10 years of overall work experience.
  3. Consulting experience gained within either a strategy house, a Big 4 firm, or an in-house strategy function of a financial institution is a plus.
  4. Combination of regional (SSA) and global experience is also desired.
  5. Able to travel frequently and work on client site.
  6. Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
  7. Ability to work in a multi-cultural environment.
  8. Hands-on experience in managing payment and/or card business with financial institution is a plus.
  9. Experience in managing and driving performance of geographically distributed teams is a strong plus.
  10. Self-motivated and able to use own initiative with limited direction.
  11. Strong structuring and problem-solving skills.
  12. Credibility with clients and working teams and diplomatic skills to extract desired outcomes.
  13. Comfortable interacting with and presenting to senior management of clients and Visa.
  14. Excellent communication and interpersonal skills.
  15. Strong analytical and financial modeling skills.
  16. Relationship management skills – should be able to manage internal and external stakeholders at senior levels.
  17. High attention to detail and commitment to quality.
  18. Superior project management skills.
  19. Expertise in MS Excel and MS PowerPoint to develop superb client presentations.
  20. Results driven, flexible, and both internally and externally customer focused.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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