Commercial Lines Underwriter

4 weeks ago


Durban, South Africa The Recruitment Council Full time

Minimum qualification required for this position:

Grade 12
FAIS Compliant If not candidate will have to attend a Learnership to obtain necessary credits.


Minimum experience required for this position:

1-2+ years Commercial Underwriting experience


Salary Range

R15 000.00 + (negotiable depending on experience & qualifications)

Primary purpose of the position:
Ensure that the insurance requirements of existing insurance clients are identified and met.
To keep the Brand Promise of meeting and exceeding client expectations.


Competencies required achieving the core KPAs:

Behavioural attributes:
Communication skills
Customer service
Relationship building
Interpersonal sills
Task, time and detail driven
Rule orientation
Negotiation skills
Planning and organising
Able to support and back up a busy team
Friendly and co-operative
Enthusiasm
Attention to Detail


Technical skills:
Computer Literacy [MS Excel, MS Word, PowerPoint, Microsoft Office]
Key performance areas:
1. Policy Maintenance
2. Policy Renewal
3. Retention of current clients
4. Client Management
5. Proficient in Administration
6. Demonstrate Personal Competence


Please find below a brief overview of the Job Description for the abovementioned position:
Typing speed and accuracy: 45 55wpm; 100% accuracy
Intermediate Numeracy and Maths skills
Typing of general letters / correspondence, spreadsheets, templates, quotations
Quoting existing clients and amending policies
Retaining Clients wanting to cancel and Issuing new policies where required
Collecting Unpaid Premiums

Telephone queries

Updating client records
Managing an electronic diary in terms of day to day follow ups
Electronic filing and document management
Checking schedules relating to amended, renewed or transferred policies
Archiving client correspondence
Project Assistance



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