Function Manager

3 weeks ago

Paarl, Western Cape, South Africa Vine Recruitment Full time
Requirements:
Minimum five years of experience in event coordination, function management with a clear understanding of hospitality operations.
Strong background in administrative management, including invoicing, scheduling, and reporting.
Proven ability to oversee multiple functions simultaneously, ensuring operational efficiency and guest satisfaction.
Excellent communication and interpersonal skills in Afrikaans and English to liaise with clients, internal teams, and suppliers.
Strong leadership and team management abilities, with experience in guiding and motivating a team.
Proficiency in Excel, Word and Micros, for function tracking and reporting.
Hands-on approach with a strong operational mindset and attention to detail.
Ability to manage function sheets, calendars, and operational schedules with precision.
Exceptional problem-solving skills, with the ability to handle last-minute changes and ensure smooth event execution.
Willingness to work flexible hours, including evenings, weekends, and public holidays.

Responsibilities:
Oversee the planning, administration, and execution of all functions, ensuring that guest expectations are exceeded.
Develop and manage detailed function sheets and event calendars, coordinating all operational aspects.
Liaise with clients, chefs, and internal teams to ensure all requirements are met before, during, and after each event.
Manage invoices, payment requests, and post-event reporting efficiently.
Maintain and update SOPs for all function processes, ensuring consistency and high standards.
Coordinate and lead pre-event planning meetings with internal teams, ensuring smooth execution on the day.
Supervise setup, service, and breakdown of functions, ensuring adherence to timelines and quality standards.
Ensure seamless communication between all departments to guarantee a flawless guest experience.
Foster a positive, solutions-driven culture among the function team, ensuring high morale and efficiency.
Enforce hygiene, health, and safety standards at all events.

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