Client Engagement and Communications Supervisor

5 months ago


Johannesburg, South Africa Sapientis Full time

Client Engagement and Communications Supervisor (Southern Africa)

Are you a communication wizard with a passion for building strong client relationships? Our client, a leading international consumer goods company, is seeking a dynamic Client Engagement & Communications Supervisor to join their team.

In this fast-paced role, you''ll be the driving force behind effective and engaging communication with clients, distributors, and internal stakeholders. You''ll play a vital role in supporting the sales team, managing promotional campaigns, and ensuring seamless execution of events and initiatives.

Here''s what you''ll do:

  • Client Communication Champion: Develop and execute communication strategies to keep clients informed about promotions, events, and product launches.
  • Campaign Maestro: Plan, execute, and measure the success of promotional campaigns across various channels, including SMS, digital, and print.
  • Event Extraordinaire: Coordinate and manage national and regional distributor events, ensuring a positive and memorable experience for attendees.
  • Digital Content Creator: Maintain and update the company website, ensuring accurate and engaging content.
  • Communication Channel Expert: Explore new communication technologies and develop innovative ways to reach clients and internal stakeholders.
  • Team Leadership: Supervise the events coordinator and collaborate with cross-functional teams to achieve shared goals.

We''re looking for someone with:

  • A relevant degree or diploma in marketing, communications, or a related field.
  • 4+ years of experience in a sales or marketing environment, preferably within the consumer goods industry.
  • Strong communication and interpersonal skills, with a proven ability to build and maintain relationships.
  • A creative mindset and a passion for developing engaging content.
  • Proficiency in MS Office Suite, as well as experience with design platforms and email marketing software.
  • Excellent organizational and project management skills with the ability to manage multiple tasks and meet deadlines.

You''ll also need:

  • A deep understanding of direct selling and distribution channels.
  • Experience in planning and executing promotional campaigns.
  • The ability to analyze data and measure campaign performance.
  • A strong attention to detail and a commitment to delivering high-quality work.

Ready to take your communication skills to the next level and make a significant impact on a global brand?

ü Location: JHB Northern Suburbs, Gauteng

ü Duration: Permanent



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