Business Analyst
4 days ago
between business stakeholders and technical teams.
Responsibilities:
- Lead requirements-gathering sessions with business stakeholders to understand and document business needs, objectives, and challenges.
- Translate high-level business requirements into detailed functional and technical specifications for system development.
- Evaluate current processes and workflows, identifying inefficiencies, risks, and areas for optimisation.
- Ensure requirements are clear, complete, and validated with stakeholders before proceeding to implementation.
- Prioritise and manage the backlog of business requirements in alignment with company goals.
- Drive process improvement initiatives across departments to enhance operational efficiency and productivity.
- Develop end-to-end process maps and workflows to identify automation opportunities.
- Act as the primary liaison between business stakeholders, IT teams, and vendors, ensuring alignment and timely delivery of projects.
- Ensure projects adhere to scope, budget, and quality requirements.
- Provide guidance on best practices in business analysis, documentation, and stakeholder engagement.
- Develop reports, dashboards, and data analysis models to monitor key performance indicators (KPIs).
- Provide insights and recommendations to senior leadership to support decision-making.
- Build and maintain strong relationships with stakeholders at all levels of the organization.
- Present findings, solutions, and progress updates to management and business teams clearly and effectively.
- Facilitate workshops, meetings, and training sessions to ensure stakeholders are aligned and engaged.
Essential Requirements:
- Matric Certificate.
- Minimum of 5 years' experience as a Business Analyst.
- Bachelors degree in business Analysis, Information Systems, Business Management, or a related field would be an advantage.
- Advanced proficiency in Microsoft Office Suite.
- Proven experience in managing medium to large-scale projects, driving process improvements, and delivering system implementations.
- Strong track record of engaging with senior stakeholders, developers, and business teams to deliver solutions.
- Experience in working with ERP systems (e.g., NetSuite, Oracle) and warehouse management systems is an advantage.
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