Vehicle Service Advisor

2 months ago


Cape Town, South Africa Clever Heads Personnel Full time

Position: Vehicle Service Advisor Location: HelderbergIndustry:Vehicle servicing Salary: R17 000 – R20 000 (CTC) p/m Benefits: Pension & medical aid Type:PermanentCV deadline date:30 November 2024Start date:ASAPMain role: Responsible for communication with customers about their vehicle repair needs and relaying information to Service technicians.RequirementsCompleted matric or equivalentPrevious experience in service centre requiredKnowledge of diesel and petrol engine vehiclesValid licenceReliable transport to and from workMS Office & Pastel (training on modules provided)Sound telephone etiquetteOrganised and detail-orientedFriendly, people’s person who can deal with customersEnglish and AfrikaansPresentable and neatAbility to work well with team membersDutiesAnswer questions about service outcomes, book services and open job cards.Calculate quotes for repairs.Vehicle drop-off and pick-ups when needed. Provide clear explanations of services and repair options.Call customers to advise them about service changes if required.Coordinate with technicians to manage timely repairsOversee workflow and schedule.Maintain customer satisfaction by ensuring quality service



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