Internal Sales Associate
3 weeks ago
- Customer Assistance:
Greet and assist customers at the sales counter, providing them with product information and advice on suitable products for their needs. - Sales Transactions:
Process customer orders, issue invoices, and handle cash or card payments accurately. - Product Knowledge:
Develop a good understanding of our range of products (poles, timber, fencing, garden furniture, etc.) and be able to confidently explain their features, benefits, and uses to customers. - Stock Management:
Assist with stock checks and ensure products are well displayed and available for sale. - Customer Queries and Follow-up:
Handle customer inquiries and, when necessary, follow up on orders or specific product requests. - Maintain Store Cleanliness and Presentation:
Ensure the sales counter and surrounding area are clean, organized, and well-presented to customers. - Support Team Members:
Collaborate with other team members and support the branch with administrative tasks, as needed.
- Experience:
- 1-2 years of experience in the timber industry is a must.
- Matric
- Skills:
- Good communication and interpersonal skills.
- Strong customer service orientation.
- Basic numerical skills for processing transactions.
- Ability to work in a team environment.
- Personal Attributes:
- Positive attitude with a willingness to learn.
- Professional, friendly, and helpful demeanor.
- Reliable, punctual, and able to handle tasks independently after training.
- Must be physically fit
- Must be able to adapt to the company culture.
Location: Retreat - R 13500 pm
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