Remote IT Support Engineer – 1st/2nd Line
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Uptime Solutions Ltd is seeking a Senior L1 Engineer to provide first-line IT support for our MSP clients. The role is fully remote in South Africa, with US hours and a monthly salary up to R25,000 plus benefits (CTC R27,000).
You will troubleshoot Windows and Microsoft 365 services, manage tickets, and escalate complex issues to 3rd line engineers. A minimum of 2 years in IT support, MSP experience, and relevant certs are preferred.